The User Experience Coordinator provides daily scheduling, meeting, travel, and expense support to a group of senior managers in a high-volume, fast-moving environment. The role is critical to executive efficiency and requires strong calendar discipline, excellent English communication and a high level of professionalism when interacting with senior global stakeholders.
Key Responsibilities:
* Calendar Management: Proactively create, update, and maintain senior managers' calendars (US, EMEA, APAC), ensuring correct time conversions, awareness of public holidays, and respect for site-specific working hours.
* Prioritization & Judgement: Apply priority rules and sound judgment to schedule, propose alternative times, and push back on lower-priority requests when appropriate, handling sensitive and confidential meetings with discretion.
* Meeting Logistics: Coordinate complete meeting logistics, including room bookings, virtual/Teams links, and visitor access.
* Travel & Expenses: Research, arrange, and book travel and complete expense submissions (Concur or equivalent systems) when requested.
* Proactive Resolution: Monitor and resolve calendar conflicts, overlaps, or last-minute changes proactively, escalating only when business impact is unclear.
Requirements:
* Experience: Minimum of 5+ years in an administrative, scheduling, or coordinator role, supporting multiple senior leaders/executives, ideally across regions.
* Language Proficiency: C1 level English (spoken and written) with business-ready tone and formatting.
* Technical Proficiency: Strong proficiency with Outlook/Teams/Concur and the ability to quickly learn client systems.
* Behavioral Skills: Excellent attention to detail, follow-through, and proven success working with competing, time-sensitive requests.