A leading customer experience solutions provider is seeking a Senior CX Manager in Porto to act as a strategic partner to their largest customers.
This role encompasses technical guidance, complex initiative management, and fostering strong customer relationships.
Candidates should have 7–10 years of relevant experience, strong communication skills, and a proven track record in managing enterprise-level accounts in the SaaS sector.
The position involves high-level stakeholder engagement, technical consulting, and collaboration with cross-functional teams.
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