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Assistente de frente de loja — operações

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Anunciada dia 6 dezembro
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Lisbon, Lisboa the rec hub.
Human Resources AssistantDo you want to join an international company that puts people at the heart of everything it does?
We're waiting for you at Extia!
Extia is an IT consultancy that, since ****, has taken a unique approach in its sector by combining well-being and performance at work.
Established in Lisbon in ****,Extia Portugal is part of a fast-growing international group present in over 8 countries across Europe and beyond.
We are committed to the development and well-being of our consultants in IT, Digital, and Data.
We work with major players across the Banking, Finance & Insurance, Telecom, Retail, and eCommerce industries.
At Extia, it's "First who, then what" — so let's do it!
First who,
You're organized, proactive, and detail-oriented.
You enjoy being at the center of operations and making things run efficiently.
You speak fluent Portuguese and English.
You're looking for a people-first company where you can grow and make an impact.
Then what,
Working closely with our international HR admin teams, you'll be a key player in ensuring smooth HR processes and a great office experience for our team.
You'll contribute across 3 main areas:
Handle contracts and administrative documentation for ~100 employees: onboarding, amendments, offboarding, certificates, etc.
Monitor compliance with local labor laws and internal HR policies.
Schedule and follow up on occupational health appointments.
Support foreign employees with administrative tasks (visas, legal documents, etc.).
Be the go-to contact for all administrative and HR-related inquiries.
Contribute to administrative processes in other countries (Italy, Spain, etc.), gaining multi-country HR experience.
2. Expense & Payroll Support
Assist in preparing monthly payroll variables and verifying social declarations.
Process and validate employee expense reports.
Ensure data consistency and accuracy in collaboration with our external payroll provider.
3. Office Management
Welcome visitors (candidates, consultants, service providers) warmly — in person or by phone.
Handle daily office logistics: mail, deliveries, orders, and general supplies.
Oversee office maintenance: furniture, repairs, access badges, and service providers.
Manage stock levels and supply purchases to keep the office running smoothly.
Internal Event Organisation
Human Resources GeneralistJoin a global brand with nearly 170 years of history and presence in over 70 countries.
Savills Portugal is growing steadily and strengthening its position as a leader in the national real estate market.
We're currently looking for an HR Generalist to join our Human Resources team at our Lisbon office.
If you're looking to grow within HR in a dynamic, collaborative, and high-performance environment, this could be your next career step.
As an HR Generalist, you will support day-to-day HR operations, ensuring processes run smoothly and efficiently.
You'll be a trusted point of contact for employees on HR matters and contribute to key people initiatives that foster a strong, people-focused culture.
Working closely with the leadership, you'll play an active role in implementing HR strategies that support business growth and employee engagement.
Key tasks/ activities:
Support the full employee lifecycle from recruitment and onboarding to offboarding.
Maintain accurate employee records and manage HR documentation.
Assist in performance management processes and support learning & development initiatives.
Manage employee engagement programs and foster a strong company culture.
Handle employee relations matters with discretion and professionalism.
Collaborate closely with leadership and other departments on strategic HR initiatives.
Perform other tasks that are similar or functionally connected and for which you have the required qualifications and competencies to help achieve the goals of the team/organization.
Requirements, Skills and Experience Desired:
Bachelor's degree in Human Resources, Psychology, Business, or a related field.
2–3 years of professional experience in a generalist HR role.
Knowledge of Portuguese labour laws and HR best practices.
Strong communication, organization, and time management skills.
Proactive mindset, flexibility, and a strong team spirit.
Proficiency in Microsoft Office tools (Excel, Word, Outlook).
Fluency in English (level B2 minimum) – mandatory.
What we offer:
Top-notch office facilities in a premium location in Lisbon.
Organizational culture focused on the well-being, team spirit and excellence.
Experienced and very motivated team.
Continuous training for further professional and personal development.
Opportunities for career progression.
To apply for this position, please send your CV and portfolio (mandatory) to Joana Malheiro ( ).
Please note that we will use your personal details to respond to your application.
For more details, please see our Privacy Policy.
Human Resources OfficerLisboa, Lisboa LUZA PT/HITO Solutions
Our client is looking for aHuman Resources Officerwho shares these values and wants to grow within a dynamic, human-centric, and high-performance environment.
You will be a trusted point of contact for employees, supporting them throughout the employee lifecycle — from recruitment and onboarding to offboarding.
Working closely with leadership and other teams, you'll actively contribute to HR strategies that enhance engagement and wellbeing across the company.
Your missionEmployee Lifecycle Management:Support HR processes including recruitment, onboarding, engagement activities and offboarding with care and professionalism.
HR Administration:Maintain accurate employee records and documentation, assist with payroll and benefits administration, and ensure legal and policy compliance.
Continuous processes:Identify, document, and implement enhancements to HR processes, ensuring they are efficient, consistent, and aligned with best practices.
Culture & Engagement:Collaborate on initiatives that strengthen our culture
Requirements:Bachelor's degree in Human Resources, Psychology, Business, or a related field.
2–3 years of professional experience in an HR assistant or similar role.
Good knowledge of Portuguese labor law.
Excellent communication, organization, and time management skills.
Proactive, adaptable, and team-oriented mindset.
Proficiency in Microsoft Office tools (Excel, Word, Outlook).
Fluency in English and Portuguese.
Benefits:An innovative and supportive working culture fostering collaboration, professional development and learning opportunities.
Top-notch technologies and premium hardware.
An opportunity to work and grow alongside inspiring individuals.
A room for open and meaningful discussions across the organization and locations.
A safe place to share and promote your ideas and vision.
Lifestyle in line with the tech world: flexitime, state of the art facilities, dynamic organization.
Non-negotiable values: excellence, integrity, respect, fun.
Director Human Resources OperationsLisbon, Lisboa Alex Partners
About the Company
Our client is a global e-commerce and operations business, driving innovative findings within the
The HR Operations Director is a pivotal leadership role responsible for shaping and executing a forward-thinking people strategy that supports our client's ambitious growth plans.
About the Role
We're looking for an experienced HR Operations Director to build and lead the foundations of our People infrastructure as we scale globally.
This role is critical to ensuring our employees are supported with seamless processes, accurate data, and competitive rewards.
Responsibilities
Own the end-to-end HR operations lifecycle: onboarding, data management, payroll, benefits, and off-boarding.
Design and manage total rewards programs, including compensation structures, benefits, and equity plans.
Oversee payroll operations across multiple geographies, ensuring accuracy, compliance, and efficiency.
Implement and continuously improve our HRIS and people data analytics, building reliable dashboards and insights for leadership.
Ensure compliance with employment law, contracts, GDPR, and labor regulations across all jurisdictions.
Partner with leadership to deliver scalable HR processes that enable growth without unnecessary bureaucracy.
Qualifications
Proven experience leading HR operations in a fast-growth, multi-country company.
Expertise in payroll, benefits, total rewards, and equity plans.
Strong HRIS knowledge and a data-driven approach to decision-making.
Track record of building scalable processes while maintaining compliance and accuracy.
Detail-oriented, hands-on, and comfortable operating in high-growth, high-ambiguity environments.
Based in (or willing to relocate to) Lisbon, with strong presence at HQ.
Required Skills
Proven experience leading HR operations in a fast-growth, multi-country company.
Expertise in payroll, benefits, total rewards, and equity plans.
Strong HRIS knowledge and a data-driven approach to decision-making.
Track record of building scalable processes while maintaining compliance and accuracy.
Detail-oriented, hands-on, and comfortable operating in high-growth, high-ambiguity environments.
Preferred Skills
Experience in a multicultural environment.
Ability to drive organizational change.
Strong communication and interpersonal skills.
Cluster HR ManagerLisbon, Lisboa Wyndham Hotels & Resorts
SUMMARY
As Cluster HR Manager, you will be carrying out the daily activities of the Human Resource Office including recruitment, compensation & benefits, disciplinary and welfare.
Deliver HR services that meet or exceed the needs of team members and enable business success;
as well as ensuring compliance with all applicable laws, regulations and operating procedures.
It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.
KEY RESPONSIBILITIES
Managing Recruitment and Hiring Process
Conduct interviews and hire team members with the appropriate skills as needed.
Establish and maintain contact with external recruitment sources.
Attend job fairs and ensure proper documentation of outreach efforts in accordance with Human Resources Standard Operating Procedures.
Network with local organizations (e.G., Hotel Association, peers) to source candidates for current or future openings.
Monitor the candidate identification and selection process.
Perform quality control on all stages of candidate identification and selection.
Strategy and Planning
Prepare the HR Budget – Training, Recruitment, HR General and annual action plans as well as forecast as directed by Finance Department.
Meet with all the HOD's and Exec Com to discuss their manning wish list for the follow year's budget.
Managing Team member Development
Conduct departmental orientation programs to ensure team members receive the necessary training to perform their roles effectively.
Cross-train team members to enhance flexibility and support seamless daily operations.
Coordinate and facilitate new hire orientation sessions to create a positive first impression and promote a strong culture of guest service.
Reinforce the importance of attendance for all new hires and encourage active participation of the leadership team in training initiatives.
Maintaining Team member Relations
Maintain effective team member communication channels within the property by developing daily updates and assisting with regularly scheduled property-wide meetings.
Review progressive discipline documentation to ensure accuracy, consistency, and proper supporting evidence, and determine the appropriate course of action.
Apply an "open-door" policy to address team members' problems or concerns promptly and professionally.
Refer team member issues to the Department Manager for resolution or elevate them to the Cluster Director of Human Resources when necessary.
Partner with the Loss Prevention team to conduct team member accident investigations as required.
Communicate clear performance expectations aligned with the job descriptions for each position.
Managing Legal and Compliance Practices
Maintain team member files with all required employment, performance management, and compensation documentation, ensuring they are properly organized, secured, and retained for the required duration.
Ensure compliance with procedures for accessing, reviewing, and auditing team member files.
Maintain medical records in a separate, secure, and confidential file at all times.
Communicate property rules and regulations clearly through the team member handbook.
Ensure all safety and security policies (e.G., property removal, lost and found, accident reporting, hygiene standards) are regularly communicated to team members through orientation sessions, property meetings, and bulletin boards.
Manage team members' Compensation claims to ensure appropriate team member care while controlling related costs.
Managing HR operations
Manage HR operations with a thorough and up-to-date understanding of local labor laws.
Maintain complete and accurate employment records for all team members, both in the HRMS system and in physical files, ensuring strict confidentiality at all times.
Implement corporate HR policies and establish local policies and processes related to salaries and benefits.
Communicate key messages effectively to all team members, and promote internal communication channels that encourage open dialogue and feedback.
Foster a positive relationship with staff representatives and ensure all employee grievances are monitored, addressed, and resolved promptly.
Promote team member well-being, happiness, and recognition by supporting hotel initiatives, cafeteria programs, and Wyndham recognition activities in coordination with the WeCom Committee.
SKILLS & COMPETENCIES
Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.
Business Acumen – understands the core business in relation to the role and function
Count on Me – relates to people appropriately and effectively
Team Development – supports and encourages a climate where people want to succeed
Building Trust – is widely trusted and seen as a direct, truthful individual
Leadership
Maintaining a business environment based on the Code of Conduct and Company Vision
Maintain and enhance the open-door policy to all team members providing advice and guidance when needed in regards to their issues or concerns and/or grievances
Responsible for People leadership of direct reports and their teams (recruitment and selection, performance management (Appraisal/PDP), Team member development and motivation, counselling / disciplinary issues).
Conduct regular coaching sessions/1:1s with direct reports
Human Resources
Ensure that the hotel is fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties.
E.G. WES, Success Matters, Probation reviews etc.
Ensure that the administration of the probation review process in all departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties
Talent Reviews taken place as per the communicated timeline and are live in the business
Ensure 100% compliance with all mandatory training for all departments;
as well as the Departmental Trainers are positively encouraged
Control the LTO, Absence and Payroll in all departments in conjunction with the HR Leader on property to ensure that any areas of concern and monitored and rectified to meet the HR BSC Targets.
Manage the WES process in all departments ensure that the follow up meetings are done and the team members have timely feedback.
Conduct interviews for relevant roles in conjunction with HR
Review manning and re-recruitment of all positions in conjunction with HR
Ensure that you dine in the Team Member restaurant at least three times a week and provide HR Leader on property feedback
Support WeCom with quarterly People, Community and Sustainability engagement events
Communication
Conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
Conducted documented 121's with all direct reports
Share all relevant information with GM & HR in 121's
Attend ExCom Meetings
Attend Business Review Meeting
Quarterly Hotel Meeting
Finance
Plan and track departmental budget
Plan and track departmental holidays and lieu days as per the needs of the business
Review with the Finance Leader/HR Leader the payroll figures and challenge the HOD's with regards to over spending and casual usage.
Ensure that the payroll is submitted to HR on the agreed date
Management
Train and develop the team and provide support when required
Ensure all direct reports have a PDP to achieve their goals
Ensure that effective communication flow is maintained at all times
Actively participate in the community involvement projects and initiatives together with the hotel's management team
Maintaining a business environment based on the Code of Conduct and Company Vision.
EXPERIENCE, CERTIFICATION & EDUCATION
Minimum of 5 years' experience of related work experience (human resources, management operations, or related professional area)
2-year degree from an accredited university in in Human Resources, Business Administration, or related major
Excellent communication and interpersonal skills
Good knowledge of written and spoken Portuguese and English
Good Knowledge of Portugal labor law
Proficient in MS Office applications, Oasys HRMS, FMC
Any other reasonable duties as directed by the Cluster General Manager.
Talent Acquisition Partner – CommercialLisbon, Lisboa the rec hub.
Senior Talent Partner
Location:Lisbon (4 days in office)
Type:6 month contract
About the Role
We're looking for an experienced Senior Talent Partner to join our recruitment team, working closely with an assigned client to drive their hiring efforts.
As an embedded recruiter, you'll act as an extension of the client's internal talent team, providing strategic hiring support, market insights, and full-cycle recruitment expertise.
This role is ideal for someone who thrives in a consultative, high-impact environment, managing multiple roles while building strong relationships with hiring managers and stakeholders.
Key Responsibilities
Act as a trusted talent advisor to the client, understanding their hiring needs, culture, and growth plans.
Deliver on a diverse range of technical hires, spanning the full tech spectrum with a strong focus on engineering and related disciplines.
Manage end-to-end recruitment across a mix of office and field roles, supporting multiple countries and business functions.
Source, attract, and engage top talent through proactive headhunting, direct sourcing, and networking.
Provide data-driven insights to improve recruitment strategies, pipeline health, and hiring decisions.
Ensure an exceptional candidate experience, representing both the client's employer brand and company values.
Collaborate with hiring managers, HR, and leadership to streamline hiring processes and improve efficiencies.
Stay ahead of market trends, talent insights, and best practices to continuously optimise hiring strategies.
What We're Looking For
5+ years of full-cycle recruitment experience, ideally in an embedded, RPO, or in-house setting.
Proven ability to build strong relationships with hiring managers and key stakeholders.
Prior experience hiring across functions - GTM, Finance, Commercial
Strong expertise in sourcing, talent mapping, and data-driven recruiting.
A consultative approach with the ability to influence and advise on best hiring practices.
Comfortable working in a fast-paced, client-driven environment with shifting priorities.
If you're a strategic recruiter who loves working closely with clients to make a real impact, we'd love to hear from you!
Talent Acquisition Partner – TechnologyLisbon, Lisboa the rec hub.
Senior Talent Partner
Location:Lisbon (4 days in office)
Type:6 month contract
About the Role
We're looking for an experienced Senior Talent Partner to join our recruitment team, working closely with an assigned client to drive their hiring efforts.
As an embedded recruiter, you'll act as an extension of the client's internal talent team, providing strategic hiring support, market insights, and full-cycle recruitment expertise.
This role is ideal for someone who thrives in a consultative, high-impact environment, managing multiple roles while building strong relationships with hiring managers and stakeholders.
Key Responsibilities
Act as a trusted talent advisor to the client, understanding their hiring needs, culture, and growth plans.
Deliver on a diverse range of technical hires, spanning the full tech spectrum with a strong focus on engineering and related disciplines.
Manage end-to-end recruitment across multiple functions, ensuring a seamless and efficient hiring process.
Source, attract, and engage top talent through proactive headhunting, direct sourcing, and networking.
Provide data-driven insights to improve recruitment strategies, pipeline health, and hiring decisions.
Ensure an exceptional candidate experience, representing both the client's employer brand and company values.
Collaborate with hiring managers, HR, and leadership to streamline hiring processes and improve efficiencies.
Stay ahead of market trends, talent insights, and best practices to continuously optimise hiring strategies.
What We're Looking For
5+ years of full-cycle recruitment experience, ideally in an embedded, RPO, or in-house setting.
Proven ability to build strong relationships with hiring managers and key stakeholders.
Strong expertise in sourcing, talent mapping, and data-driven recruiting.
Experience hiring across all technical disciplines, with track record in engineering
A consultative approach with the ability to influence and advise on best hiring practices.
Comfortable working in a fast-paced, client-driven environment with shifting priorities.
If you're a strategic recruiter who loves working closely with clients to make a real impact, we'd love to hear from you!
Talent AcquisitionJoin ITDS – A Leading Business Consultancy & IT Engineering Firm!
ITDS is at the forefront of business consultancy and IT outsourcing, with offices in Amsterdam, Warsaw, Wroclaw, Lisbon, and Porto.
Our team of 600+ experts blend deep industry experience with cutting-edge knowledge in technology, law, and digital marketing to help clients reach new heights.
As part of the House of HR group, with 70,000+ professionals across Europe, we offer endless opportunities for growth and development.
Ready to elevate your career?
Join ITDS and be part of our exciting journey!
This is a Lisbon-based hybrid opportunity.
Talent AcquisitionLisbon, Lisboa Think Attitude
#J-*****-Ljbffr

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