Anunciada dia 25 julho
Descrição
Job Opportunity
We are seeking a highly motivated individual to join our international team as a Web Product Implementation Specialist.
This role will involve working with customers to implement and support web-based products, providing technical guidance and training, and ensuring high-quality service delivery.
* Communicate effectively with advertisers, internal teams, and customers via various channels.
* Implement and verify web-based products with customers.
* Provide guidance and support to customers on product usage.
* Deliver exceptional customer service and exceed client expectations.
This is an excellent opportunity for someone looking to gain expertise in technical support and achieve their career goals. We welcome applicants from diverse backgrounds and offer comprehensive training in all aspects of the job.
* Dutch native speaker with good English skills (B2 level).
* Basic understanding of JavaScript, HTML5, and CSS/CSS3.
* Knowledge of CMS platforms like WordPress, Shopify, Wix, Joomla, or similar.
* Experience or interest in online advertising or ad product experience.
* Troubleshooting skills and ability to quickly learn customer service software applications.
* Experience working in a B2B environment.
* Strong communication, customer service, relationship management, and support skills.
Benefits:
* Fixed-term contract for one year with renewal options.
* Regular working hours: Monday to Friday, 8am to 5pm (40 hours/week).
* Comprehensive training program.
What to Expect:
* A dynamic work environment with talented individuals from over 80 nationalities.
* Opportunities for career growth and development.
* A vibrant city with a rich cultural history, delicious cuisine, and friendly people.