.Crossjoin Solutions,founded in ****, is a Portuguese IT companyserving over 30 clientsacross Europe, Latin America, and North America.
Through our services, we support tens of millions of consumers in numerous countries worldwide We provide consulting services across a broad range of sectors reliant on information systems, including banking, insurance, healthcare, automotive, finance, and telecommunications.
Our expertise covers end-to-end performance optimization, enterprise testing, major incident troubleshooting and resolution, full-stack architecture advisory, continuous integration, deployment acceleration, and infrastructure managed services.
We deliver the following solutions: Performance Services IT Administration Software Engineering and Architecture Services DevOps and SRE Services We prioritize the growth and development of our team members.
We take pride in offering personalized coaching, continuous training, exciting challenges, and clear career development paths.
We recognize and reward effort, skill, and merit.
Responsibilities: Serve as the primary point of contact for project delivery, ensuring effective communication with client stakeholders on project status, steering, and delivery quality.
Act as the technical leader, providing guidance and expertise on project technologies and challenges to Crossjoin technical teams Ensure that project outcomes meet internal quality KPIs and reporting standards.
Participate directly in technical delivery, including: Conducting technical reviews of team deliverables.
Ensuring the optimal performance of information systems, overseeing system stability and responsiveness.
Leading the troubleshooting of performance issues, including metrics collection, log instrumentation, monitoring and incident tracking; .
Performing database auditing, query analysis, and tuning Conducting in-depth application performance analysis, identifying bottlenecks, and implementing tuning measures to improve overall system efficiency.
Collaborate with client and internal teams to proactively identify performance challenges and deliver solutions that enhance system performance and reliability.
Provide mentorship to team members on performance best practices and advanced troubleshooting techniques.
Requirements: Bachelor's and/or Master's in Computer Science or similar; 5 or more year of professional experience in Information Systems in roles such as: IT Operations Manager; Site Reliability Engineer; Platform Engineer lead; Production Support lead; Devops team lead; Infrastructurelead; Cloud Operations lead; Systems Engineering lead; Hands-on practice and knowledge in the following technologies: Linux, Java, at least one relational Database (Oracle, SQL Server, PostgreSQL or other) and technology architectures Cloud providers (AWS, Azure, GCP, OCI); Passionate and willing to dive into other technologies; Good level of English (minimum, B2 level)