Maternity Cover - Boutique Development Manager
Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1400 of the world's best brands.
The Commercial team drives our strategic partnerships with the world's leading brands to source the best selection and optimise sales channels for our partners.
This role will be based at our office near Porto, in the north of Portugal, offering a dynamic and welcoming environment where employees can connect and network with a large community of tech professionals.
We are seeking a person who will be in the role of improving, supporting and expanding the online performance and sales of our wholesale boutique partners worldwide.
This is a maternity cover contract running for a 12 month period.
* Manage small and medium business boutiques through strategic planning and tactics, general outbounds, turning knowledge into focused actions;
* Engage and maintain the boutique's active participation in the partnership with Farfetch and generate profitable results;
* Review monthly boutique performance and profitability;
* Conduct regular business reviews internally and with boutiques;
* Onboard new boutiques commercially and supervise the operational setup and implementation through Partner Services team, ensuring boutique is online with right stock quality/quantity in a short time frame;
* Ensure excellent service & follow up is given to both partners and final customers, working closely with Partner Services team and other teams, to drive all service KPIs and ensure business needs are met;
Commercial experience ideally from a retail, brand or wholesale environment – fashion and luxury contact is a plus;
Able to easily build relationships with different players of the business;
Well organised and proactive, with ability to handle multiple tasks at a fast pace;
Fluent in written and verbal English, French and Spanish are a plus.
Rewards include health insurance, flexible working environment, well-being support and tools, extra days off, sabbatical program, days for you to give back for the community, training opportunities, free access to Udemy, and flexible benefits programme.
Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We do not conduct recruitment processes through unofficial communication channels, other than our official careers website.