Account Manager (Remote) About Us:Luxury Brand Consulting is a company behind several high-profile initiatives in the luxury sector, including Luxury Lifestyle Awards (LLA) and the World Luxury Chamber of Commerce (WLCC).The World Luxury Chamber of Commerce is a global B2 B community uniting luxury brands, service providers, media, and thought leaders. Our mission is to foster growth, collaboration, and visibility for our members through market intelligence, strategic initiatives, global media exposure, and exclusive high-level networking opportunities. https://worldluxurychamber.com/Luxury Lifestyle Awards is a global recognition program celebrating excellence among the best luxury brands, goods, and services. Award winners benefit from tailored promotional campaigns managed by LLA's dedicated PR & Account team, helping them maximize the impact and recognition of their achievement. https://luxurylifestyleawards.com/Role OverviewWe are seeking a highly motivated, strategic, and client-focused professional to join our team as an Account Manager. This role is responsible for delivering high-touch account management across two luxury-focused projects—World Luxury Chamber of Commerce (WLCC) and Luxury Lifestyle Awards (LLA).The ideal candidate will have a strong background in digital marketing and public relations, coupled with proven success in managing high-level client relationships. Experience working in membership-based organizations (e.g., chambers of commerce, associations, or business clubs) is a plus.Key ResponsibilitiesClient Experience & Account ManagementLeading engagement with WLCC members and LLA clients, ensuring high satisfaction, long-term retention, and empowering them with tools, exposure, and support needed to maximize their membership or award recognition.Deploying a personalized account management approach to deliver exceptional service, ensure premium client experience, facilitate brand recognition, and build strong, lasting relationships across luxury sectors.Establishing strategies to meet team and organizational goals and KPIs, using a proactive, consultative approach that leverages internal collaboration and industry knowledge to guide accounts through their full lifecycle.Providing ongoing, high-touch communication to active member accounts, while maintaining structured outreach and visibility for less active or legacy accounts.Acting as a trusted advisor for clients, collecting feedback, offering strategic guidance, and identifying tailored solutions that align with both client goals and WLCC/LLA offerings.Nurturing a pipeline of high-potential clients, identifying cross-service opportunities, and supporting upsell or value-enhancing initiatives through digital marketing, PR, and partnership collaboration.Work closely with the marketing and PR teams to align account activities with brand messaging and outreach efforts.Contribute ideas for new services or enhancements based on client feedback and trends.Cross-Department Collaboration & StrategyCoordinate with internal departments (sales, marketing, creative, operations) to ensure client needs are met.Provide oversight on materials including presentations, proposals, service packages, and training documentation.Support the development of new service offerings and ensure accurate communication of benefits to clients.Participate in cross-functional strategic planning to evolve both WLCC and LLA's client-facing offerings. Ideal Candidate ProfileBackground:A bachelor's degree in Marketing, Public Relations, Communications, Business Administration, or a related field is preferred.5+ years of experience in account management, digital marketing, PR, or client relations, preferably in luxury or B2 B sectors.Experience working with or within membership-based organizations (e.g., chambers, business clubs, associations) is highly valued.Prior experience leading or managing a small team is considered a strong advantage.Skills & Expertise:Excellent verbal and written communication in English.Solid understanding of digital marketing and PR best practices.Strong leadership, project management, and organizational skills.Ability to work independently, prioritize tasks, and manage multiple accounts effectively. Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams. Mindset:Growth focused - never settle. Client-first, strategic thinker with leadership ambition.Culturally aware and emotionally intelligent communicator.Passionate about the luxury industry, marketing & PR, and delivering premium client experiences. What We OfferA key role in two influential, global luxury initiatives.Career growth toward leadership in a client-facing, strategic capacity.Opportunity to collaborate with prestigious international brands.A dynamic, diverse team culture with global exposure.Flexibility to work remotely and adjust your working hours to fit your productivity rhythm.