Lead Exceptional Guest Experiences
We care for people so they can be their best – a purpose that is lived every day through our values of empathy, integrity, respect, experimentation, and wellbeing.
Maintaining a diverse workforce is crucial for us. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.
About the Role
* Lead all departments to deliver exceptional guest experiences, driving revenue growth and profitability while maintaining alignment with our brand standards and company values.
* Collaborate with department heads to develop strategic plans across operations, finance, food and beverage, rooms division, wellness, and guest services.
* Promote a culture of collaboration, growth, and continuous improvement within the team.
Responsibilities
1. Foster a culture of empowerment, where employees feel valued and supported in their roles.
2. Cultivate relationships with guests, the community, local government, and key stakeholders.
3. Demonstrate leadership by example, staying true to our core values and promoting a positive work environment.
4. Analyze data to inform decisions, drive business results, and optimize operational efficiency.
5. Embody the qualities of a visionary leader, inspiring and motivating others to achieve outstanding results.
Benefits
* Enjoy complimentary access to our comprehensive Wellness Platform.
* Grow your career through internal promotions and opportunities within our global organization.
* Take on a leadership role at our flagship resort in Madeira as part of a fast-growing hotel group.