Portuguese Speaking Customer Service Representative
We are seeking a skilled and enthusiastic Portuguese-speaking customer service representative to join our team in Greece. As a key member of our customer support team, you will be responsible for providing exceptional customer service to clients in the automotive sector.
Job Description:
This is an exciting opportunity for a motivated individual who is passionate about delivering high-quality customer service and has a strong understanding of the automotive industry. You will be working closely with our team to ensure that our clients receive the best possible service and support.
* Provide outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
* Respond to customer inquiries, provide product information, and resolve any issues efficiently.
* Develop a thorough understanding of our automotive products and services to better assist customers.
Required Skills and Qualifications:
To be successful in this role, you will need to possess excellent communication and customer service skills, as well as the ability to thrive in a fast-paced environment. A strong analytical and problem-solving skillset, combined with attention to detail, is also essential.
* Fluent in Portuguese, both written and spoken; proficiency in English is essential.
* Excellent communication and customer service skills with a friendly demeanor.
* Ability to manage multiple tasks effectively and work well under pressure.
* Strong analytical and problem-solving skills with attention to detail.
Benefits:
We offer a comprehensive benefits package, including a fully paid relocation package, professional growth and development opportunities, competitive performance bonuses, and a competitive monthly salary. Additionally, you will have access to state-of-the-art premises, health care benefits, and numerous other discounts.
* Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
* Professional growth & development opportunities.
* Competitive performance bonuses.
* Competitive (Greek) monthly salary + 2 extra salaries per year.
* Health care benefits and numerous other discounts.
Others:
In addition to these benefits, you will also have the opportunity to engage in ongoing training sessions to stay informed about product updates and best practices. Furthermore, you will be encouraged to provide insights and feedback on customer trends and suggestions for process improvements.
1. Fully paid training by certified instructors.
2. State of the art premises, providing a great working environment with relaxing break areas.
3. Special events as well as community & social responsibility initiatives.
4. Free Greek language courses.
5. Work for a Great Place to Work-Certified Company.