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It\'s been more than 70 years since Volkswagen Financial Services AG financed the first Volkswagen vehicles in Germany in 1949. A lot has changed since then, but our core goal hasn\'t; ensuring we meet the mobility needs of the people.
Volkswagen Financial Services today operates in 48 markets through its various subsidiaries, shareholdings, and joint ventures. Volkswagen Financial Services is the largest provider of automotive financial services worldwide.
Overview
The Volkswagen Financial Services Porto is a VWFS AG IT hub, and the first outside Germany. Here we will establish a long-term Business & IT company of 120+ FTE. Our primary goal is to service all European markets in implementing and maintaining contract management systems. Our focus is on: Core systems, satellite systems (such as document management systems, collection systems) but also extends to integrations, data, and large project organizations. For this we seek a hands-on Solution Architect.
Objectives
In this role, you’ll be diving into the development and enhancement of solutions using OpenText tools like Service Management (SMAX), Service Manager 9.7.1, and Operations Orchestration (OO). You don’t need to be an expert in all of them, but you should bring solid experience in at least one. You’ll also get to work with Apex and AWS, contributing to agile teams that value collaboration, innovation, and continuous improvement. Your work will help shape reliable, scalable systems that support IT service management across the organization. If you enjoy solving complex problems, working with modern tools, and being part of a team that drives meaningful change, this could be a great fit for you.
Responsibilities
* Develop and maintain solutions using OpenText SMAX, Service Manager 9.7.1, and Operations Orchestration (OO).
* Collaborate with cross-functional teams to implement features and enhancements in Apex and AWS environments.
* Coordinate and manage resolution of technical findings, patches, updates, and certificate renewals.
* Participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives) and contribute to iterative development cycles.
* Analyse business and technical requirements to design scalable and maintainable solutions.
* Support integration of OpenText tools with other enterprise systems and platforms.
* Troubleshoot and resolve issues across development and production environments.
* Document technical specifications, configurations, and development processes.
* Contribute to company infrastructure and security assessments, including operational tasks automation.
* Ensure compliance with internal development standards, security policies, and architectural guidelines.
* Work in sync with product manager and release manager.
* Creating, adjusting, and updating the associated documents based on the changes made according to the client\'s specifications.
* Keep the documentation of the application lifecycle up to date.
* Support AMS in transferring development packages.
Qualifications
* Bachelor’s or master’s degree in computer science, information technology, engineering, or a related field.
* Minimum of 3 years of proven experience as a developer in at least one of the following areas/products: Apex development; AWS-based development.
* Experience working in agile development environments.
* Strong understanding of IT Service Management (ITSM) principles and tools.
* Familiarity with scripting, automation, and integration techniques.
* Strong analytical and problem-solving skills.
* Excellent communication and stakeholder management abilities.
* Team player with a collaborative mindset.
* Structured, detail-oriented, and proactive working style.
* Ability to manage multiple priorities in a dynamic environment.
* Familiarity with monitoring tools, patch management, and certificate lifecycle.
* Fluent in English (written and spoken); German is a plus.
What we offer
* Competitive package including private health insurance, life insurance and meal allowance (pay by meal card).
* Bonuses and benefits depending on performance.
* Schooling allowance and pension scheme.
* Incredible and unique annual company events.
* Opportunity to work on an international project and be part of multicultural and multidisciplinary team.
* Solid performance evaluation and career management methodologies.
* Continuous training – technical and behavioral development.
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Information Technology
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