We are seeking a skilled French and English speaker to fill the role of Multilingual Customer Service Representative.
Job Description
This position requires exceptional communication skills, both written and verbal, in order to provide top-notch customer support. As a key member of our team, you will be responsible for resolving customer inquiries and issues in a timely and professional manner.
You will work closely with other departments to escalate complex issues and ensure seamless customer experiences. Your strong analytical and problem-solving skills will enable you to troubleshoot and resolve technical issues efficiently.
Strong time management and organizational skills are essential in this role, as you will need to prioritize tasks effectively and meet performance metrics.
Required Skills and Qualifications
* French: Fluent/Native level (written and spoken)
* English: Advanced level (C1 or equivalent, written and spoken)
* Documentation: Valid Residency Card, EU Citizenship, or Valid Refugee Card allowing you to work legally in Portugal for more than one year
Benefits
* Competitive Salary
* Performance Bonuses
* Meal Allowance
* Health Insurance
* Career Growth Opportunities
Others
A relocation package is available for candidates moving to Lisbon for this role.