As a Technical Care Trainee, you will learn how to support technical activities related to software, hardware, and network operations. You will work closely with experienced professionals, gaining practical knowledge in optical transport technologies, troubleshooting, and customer support. This program is designed for individuals beginning their careers and interested in developing expertise in telecommunications. Your responsibilitiesLearn to analyze and troubleshoot real technical issues in Nokia optical network products Support hands-on troubleshooting tasks, including log review and basic debugging Assist with lab testing, helping reproduce customer scenarios in a controlled environment Contribute to technical documentation, knowledge articles, and process updates Help prepare technical reports and incident summaries to understand full support workflows Grow your technical skills through structured training, mentoring, and teamwork in a multicultural environment. Your skills and experienceYou have: A Bachelor's degree in Telecommunications, Electronics, Computer Networks, Electrical Engineering, Computer Science, or a related field. Basic understanding of networking concepts (LAN/WAN) and interest in optical networks (SDH, DWDM, OTN). Familiarity with IP networking fundamentals or basic scripting. Excellent communication skills and fluency in English. It would be nice if you also had: Internship or project experience in telecommunications, networking, or lab testing. Interest in optical transport technologies such as DWDM, OTN, or GMPLS. Some exposure to customer support or technical assistance Motivation to grow into roles that involve customer interaction or on‐call rotation in the future. More informationSome of our benefits for trainees inPortugal : Flexible and hybrid working schemes Meal allowance to support daily needs Well-being programs to support your mental and physical health Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs) Employee Growth Solutions to support your personalized career & skills development Diverse pool of Coaches & Mentors to whom you have easy access A learning environment which promotes personal growth and professional development - for your role and beyond About UsAdvancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world. We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity. Job Type Fixed Term Student Trainee/Apprentice (3 months+) Job Identification 32586 Laptop - support with ordering needed Yes#J-18808-Ljbffr