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Dutch Customer Advisor for air conditioning world leader Company - Lisbon, Portugal
Client: Foundever
Location: Lisbon, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference:
63174f75fb02
Job Views:
4
Posted:
20.03.2025
Expiry Date:
04.05.2025
Job Description:
Dutch Customer Advisor for air conditioning world leader Company - Lisbon, Portugal
Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you Dutch native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!
Your future project: join our Dutch Customer Support team.
Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs.
As a customer service specialist in this project, your daily responsibilities will include:
1. Provide exceptional customer service;
2. Assist the customers with any inquiries related to our products and services;
3. Answer customer calls and emails, and resolve their issues in a timely and professional manner;
4. Solve with precision and efficiency emerging issues that customers may face;
5. Find solutions and optimize the customer´s technical knowledge;
6. Meet and exceed our service quality goals, compliance regulations and productivity targets;
7. Create an amazing experience that people value and we are proud of;
8. Be responsible to follow the direction of management and provide feedback.
To succeed in the role, you will need to have:
1. Native or proficient level of Dutch (C2)
2. Advanced level of English (at least C1) both verbal and written;
3. Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills;
4. Analytical and problem solving skills with strong attention to detail;
5. Desire to learn and advance, be a curious investigator and problem solver;
6. Must hold EU citizenship or valid work permit for Portugal;
7. Be a local candidate or willing to relocate to sunny Lisbon, Portugal.
Benefits:
1. Signing bonus;
2. Relocation package;
3. Competitive wages;
4. Paid professional training;
5. Employee discounts;
6. Private healthcare & dental insurance (after six months of employment);
7. Growth opportunities through various development programs;
8. Fun and engaging company-wide initiatives, including our EverBetter wellness program;
9. Job stability;
10. Life-long skills and experience;
11. Excellent work culture.
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Job Segment: Customer Service
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