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Customer Service Agent (m/f/d) - German Speaker, Porto
Client:
Kelly Services
Location:
Porto, Portugal
Job Category:
Other
EU work permit required:
Yes
Job Reference:
5ac90288a42b
Job Views:
4
Posted:
23.06.2025
Expiry Date:
07.08.2025
Job Description:
We are recruiting a Customer Service Agent (m/f/d) for the German market to support customers from one of the leading German banks in Porto. You will act as a point of contact for the bank's clients, providing product and service information and resolving issues efficiently. If you are passionate about helping customers, patient, and communicative, apply below!
Your daily responsibilities include:
* Managing inquiries via phone and email
* Assisting with phone banking ID, T-PIN, and Postbank app setup
* Card blocking, unblocking, and exchange
* Recording phishing cases
Qualifications:
* Experience in customer service or sales (preferred)
* Fluent/Native German
* Intermediate English
What we offer:
* Salary of 1700 euros
* Multicultural environment
* Career opportunities
Kelly Services acts as an employment agency. Your application will be processed in accordance with applicable data protection laws.
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