Customer Service Specialist (Romanian Speaker) needed inLisbon, Portugal!
Are you a Romanian speaker passionate about providing exceptional customer service and ready to join an innovative team in the world of Smart Lighting Devices? We have a rare opportunity for you in the vibrant city of Lisbon, where you'll enjoy a fulfilling career and the fantastic lifestyle that comes with living in one of Europe's most beautiful and welcoming cities!
What We Offer:
* Attractive basic salary!
* Monthly Bonus based on performance.
* Meal Allowance to cover your daily meals.
* Transport Allowance for your monthly commute
* Health Insurance starting from day one (monthly contribution required, free after 6 months)
* Relocation Package:
o Reimbursement of Airfare to help with your move.
o Shared Accommodation for the first year at just 280/month, with all utilities included (discounted directly from your pay slip)
Fixed Shifts & Fixed Days Off ensure a healthy work-life balanceand the flexibility to explore Lisbon's amazing lifestyle!
Why Lisbon?
Living and working in Lisbon means enjoying a city that blends modernitywith rich history. The sun-kissed streets, friendly locals, delicious cuisine, and affordable living make Lisbon an unbeatable location for your career and personal life. From enjoying a pastel de nata at a local café, relaxing at the nearby beaches, or wandering through the charming streets of Alfama, Bairro Alto, and the Baixa district, Lisbon offers a lifestyle that caters to both relaxation and adventure. Whether you enjoy vibrant nightlife, historical landmarks, or outdoor activities, Lisbon has it all!
Key Responsibilities:
* Provide exceptional customer service for Smart Lighting Devices, answering inquiries and offering troubleshooting assistance.
* Ensure customer satisfaction by delivering accurate, friendly, and professional responses.
* Assist in resolving product-related issues, ensuring customers have the best experience.
* Work as part of a dynamic team to meet and exceed service goals and expectations.
* Collaborate with other departments to improve customer experience and service quality.
What Were Looking For:
* Fluency in Romanian (C1/C2)
* Experience in customer service or related fields (preferably in a tech or product environment)
* Strong communication skills, both written and verbal
* A problem-solving mindset and a passion for helping others.
* Team-oriented, with the ability to work independently when needed.
* A positive, proactive attitude and an eagerness to learn
The Lisbon Lifestyle:
* Sunshine: Lisbon enjoys over 2,800 hours of sunshine a year, perfect for outdoor activities and weekend adventures.
* Beaches: The beautiful beaches of Cascais and Costa da Caparica are just a short ride away from the city.
* Food & Drink: From world-famous pastéis de nata to fresh seafood and authentic Portuguese cuisine, Lisbon is a food lovers paradise.
* History & Culture: Explore Lisbons iconic historic sites, museums, and neighborhoods filled with charm and character.
* Vibrant Nightlife: Enjoy the lively nightlife in areas like Bairro Alto and Cais do Sodré, known for its cafes, bars, and Fado music.
* Affordable Living: Lisbon offers a high quality of life at an affordable cost compared to other European capitals, making it an ideal place to live and work.
If you're ready for a rewarding career in a dynamic teamwhile enjoying Lisbon's incredible lifestyle, apply now!
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