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Invoice adjustment (billing & dispute management)

Porto
FedEx Group
Anunciada dia 19 março
Descrição

We have an exciting opportunity for you to join our team as a (INSERT JOB TITLE).Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day‐to‐day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.What you will be doing:Receives and reviews the supporting details from the CFS Rep for invoice adjustmentsUpon validation that the supporting details are valid (e.g., credit note calculations from inaccurate billing are correct and approved by Commercial), processes invoice adjustments (e.g., record adjustment after identifying correct credit code) for insourced Global customers in FedEx's systemsMaintains accurate records of adjustments to support reconciliation efforts and audit trailsProactively records recurring issues to minimize billing discrepancies, streamlining invoice‐related processes and driving continuous improvementsRecord adjustments after determining correct credit code/reason and validating proper documented approval and authorization by FedEx personnel in line with FedEx approval matrixWhat you bring with you:Background in Finance is advantageousExperience with Excel (Mandatory)Ability to read, write and communicate in English in a business environment setting. Other desired languages are German, French, Italian, Spanish (B2 Level)Ability to pay close attention to detailHigh degree of customer orientationGood Problem solving and analytical skillsKeen to learn and approach subjects outside of comfort zone and propose suggestions for improvementExperience working with third party auditors / customer portals (Plus)Experience in an international environment or similar (Plus)What we offer:Attractive compensation packageHealth Insurance for you and your family members (Optional)Life Insurance (applicable for FedEx positions with a permanent contract)Pension Fund (applicable for FedEx positions with a permanent contract)Hybrid Working Model (2 days working from home and 3 days working at the office)Training to get you started and on‐the‐job learning opportunitiesExtensive learning resources to further develop your skills and knowledgeTuition Assistance Program (applicable for FedEx positions with a permanent contract)Employee Assistance Program for you and your family in difficult life situationsEmployee reduced‐rate shippingGreat career opportunitiesSchedule - daily shift Monday to FridayAre you interested in this position?We'd love to know you better! Submit your application, by uploading your CV in English. Thanks in advance for your application. After the online phase, the most successful candidates will be invited for an interview.Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.#J-18808-Ljbffr

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