We are looking for a
Application Support
for challenging project for an internacional Bank.
Main Tasks:
Classify and prioritise incidents and requests
Manage incident resolution within the team and with the technical teams
Monitor the incident life cycle until the service is restored
Prepare reports: morning report, incidents, major events
Assist with establishing operating procedures, update knowledge base
Technical Skills:
SQL
Windows
Dynatrace & Control M
Cloud (DMZR)
Ansible & Jenkins
Language Skills:
English
French ( notions)
Soft Skills:
Communication
Innovative and transformational mindset
Analytical skills
Ability to collaborate/Teamwork
ITIL Certifcation
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