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Head of product (growth & experience)

Southern Stingray SA
Tesoureiro
Anunciada dia 16 abril
Descrição

About

is a licensed and regulated sportsbook and casino operator in Portugal. We are passionate about delivering an exciting, safe, and responsible online gaming experience.

Role Purpose:

Own the end-to-end player experience across app and web, driving improvements in conversion, engagement, and retention. Ensure Lebull's product (iOS, Android, web) becomes a competitive advantage by translating growth insights into product improvements that increase LTV and marketing efficiency.

Core Responsibilities:

Product Ownership:

* Own Lebull's app (iOS & Android) and website experience;
* Define and manage the product roadmap aligned with business and growth priorities;
* Prioritise features based on impact on conversion, retention, and engagement;
* Ensure product features comply with regulatory requirements and responsible gaming standards.

Funnel & Conversion Optimisation:

* Improve key conversion steps: registration, KYC, first deposit;
* Identify friction points and lead initiatives to improve user journey performance;
* Work closely with Marketing to translate data into product improvements.

Retention & Engagement:

* Define and improve retention mechanics (gamification, user journeys, in-app engagement);
* Collaborate with Promo and CRM teams on feature-driven retention strategies;
* Increase user frequency and long-term value (LTV).

Product Strategy & Roadmap:

* Define product priorities based on user data, competitive benchmarking, and market trends;
* Ensure Lebull remains competitive vs leading operators in Portugal.

Cross-Functional Collaboration:

* Work closely with Growth, Brand, Tech, and Country Manager;
* Translate business needs into clear product requirements.

Delivery & Execution:

* Own product backlog and prioritisation;
* Work with tech teams and project managers to ensure timely delivery;
* Ensure features are delivered with clear success metrics.

Key KPIs:

* Conversion rates (registration → deposit);
* App performance (install → activation → deposit);
* Retention and churn;
* User engagement (frequency, session depth);
* Contribution to LTV improvement.

Ideal Profile:

* Experience in product management, growth product, or UX-driven roles;
* Strong understanding of conversion funnels and user behaviour;
* Data-driven, comfortable with analytics and A/B testing;
* Experience with mobile apps and web platforms;
* Ability to translate business goals into product features;
* Experience in betting, gaming, fintech, or high-conversion consumer apps is a plus.

What This Role Is Not:

* Not a project manager;
* Not a technical lead;
* Not purely UX or design.

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