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BI Operations Engineer (PowerBI), Lisbon
Client:
LUZA Group Portugal
Location:
Lisbon, Portugal
Job Category:
Other
EU work permit required:
Yes
Job Reference:
a80c3b35437a
Job Views:
4
Posted:
20.04.2025
Expiry Date:
04.06.2025
Job Description:
This is a remote position.
Job Title: BI Operations Engineer (PowerBI)
Location: Portugal
Work Regime: Full-time & Remote
Overview / Summary:
We are looking for a BI Operations Engineer (PowerBI) to join our company!
Responsibilities:
* Diagnose and resolve complex technical issues related to Power BI and Tableau;
* Provide advanced troubleshooting support following ITIL principles;
* Manage user access, roles, and licensing across BI platforms;
* Monitor platform performance and apply preventive maintenance;
* Configure and customize BI platforms based on business requirements;
* Ensure compliance with data protection and security regulations;
* Respond to customer inquiries and deliver high-quality technical support;
* Collaborate with internal IT, data, and infrastructure teams;
* Automate operational tasks to improve efficiency and reduce manual work;
* Create and maintain technical documentation and standard procedures;
* Identify opportunities for platform optimization and innovation;
* Act as a technical advisor to stakeholders, suggesting strategic improvements;
* Stay up to date with BI trends, platform updates, and best practices.
Requirements
Mandatory Requirements:
* Advanced knowledge of PowerBI;
* Experience in troubleshooting and problem-solving related to BI platforms, with a focus on Power BI and Tableau;
* Familiarity with fundamental concepts of platform management and user administration;
* Experience in configuring and customizing platforms according to business requirements;
* Experience handling customer inquiries and issue resolution in complex environments following ITIL principles;
* Deep understanding of IT systems, platform security, and data protection regulations;
* Strong communication and customer service skills;
* Ability to identify platform performance issues, diagnose and resolve complex technical problems;
* Experience collaborating with internal technical teams and support experts;
* Knowledge of automating operational processes to improve efficiency;
* Ability to identify synergies and potentials and provide advisory support;
* Fluency in written and spoken English.
Complementary Requirements:
* Practical experience with Qlik (on-prem and cloud);
* Experience with multi-national teams;
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