Overview
TLG Global, in collaboration with Wyndham Hotels & Resorts, is expanding its portfolio of premium hotels across Portugal. We are seeking a General Manager to lead a flagship hotel in Alcácer do Sal, Alentejo, Portugal, championing operational excellence and an inclusive, diverse team.
Responsibilities
* Lead all hotel operations and maintain high service standards for a luxury brand.
* Train and lead a diverse, multinational team.
* Ensure guests receive top-quality service and handle special requests from international guests and investors.
* Maintain excellent online reviews and ratings.
* Meet financial targets and control costs; collaborate with sales teams to attract guests.
Qualifications
* 10+ years hotel experience (5+ years as GM in 4/5-star hotels).
* Experience with luxury brands preferred.
* Fluent in English and Portuguese.
* Strong leadership and problem-solving skills.
Core Competencies
* Set a clear vision, develop long-term strategies, and make data-driven decisions to drive revenue, profitability, and brand positioning.
* Strong command of front office, housekeeping, F&B, maintenance, and guest services; ensure day-to-day performance and 4-star quality standards.
* Deliver exceptional guest experiences by fostering a customer-first culture and addressing feedback.
* Lead, motivate, and retain diverse teams, develop future leaders, and align staff performance with goals.
* Budgeting, forecasting, cost control, and revenue optimization with understanding of sales, marketing, and distribution strategies.
Equal Opportunity and Inclusion
* Equal Opportunity: We hire based on talent, skills, and cultural fit, never discrimination.
* Accessibility: We provide reasonable accommodations to ensure all candidates can participate in the hiring process.
* Respectful Environment: We cultivate a culture of dignity, open communication, and collaboration.
* Growth for All: Career development opportunities are available to every employee.
Seniority level
* Director
Employment type
* Full-time
Job function
* Other
Industries
* Hospitality
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