Cloud Operations Architect, Enterprise Support EMEA SouthJoin to apply for the Cloud Operations Architect, Enterprise Support EMEA South role at Amazon Web Services (AWS)Cloud Operations Architect, Enterprise Support EMEA South4 days ago Be among the first 25 applicantsJoin to apply for the Cloud Operations Architect, Enterprise Support EMEA South role at Amazon Web Services (AWS)DescriptionWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS?
Cloud Operations Architects (COA) drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more.
This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to large enterprises in commercial and public sector.DescriptionWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS?
Cloud Operations Architects (COA) drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more.
This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to large enterprises in commercial and public sector.The RoleAs a COA, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy.
The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
This position will require the ability to travel 10% or more as needed.The COA is the centerpiece of value to our Enterprise Support customers.
If you wish to be at the forefront of innovation, come join us!
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments.
Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services.
Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center.
You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.Key job responsibilitiesYou'll advise on solutions, provide technical guidance and advocate for the customer:Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.Develop trusting relationships with customers, understanding their business needs and technical challengesUsing your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk managementConsult with a range of partners from developers through to C-suite executivesCollaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account ManagersWith a bias for action, you'll proactively find opportunities for customers to gain additional value from AWSProvide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planningSolve a variety of problems across different customers as they migrate their workloads to the cloudA day in the lifeSee What The Team Say About Similar Roleshttps://?
v=M7j83fWoqmQAbout The TeamDiverse ExperiencesAWS values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection.
Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.
Our inclusion events foster stronger, more collaborative teams.
Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve.Basic Qualifications5+ years of experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc.Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.)Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiencesfluency in Portuguese and EnglishPreferred QualificationsProfessional experience with AWS and/or other cloud offerings, etc.Understanding of DevOps practices and tools including Continuous Integration / Deployment etc.Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company - AWS EMEA SARL (Portugal Branch)Job ID: A3049779Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionConsulting, Information Technology, and EngineeringIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Amazon Web Services (AWS) by 2xSign in to set job alerts for "Cloud Architect" roles.Senior Cloud Architect (m/f) - Hybrid (Lisbon, Braga or Coimbra)Solutions Architect (Relocation to The Netherlands)We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr