Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.
Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Get to know us at genpact.Com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Credit Controller – Flemish & French or just with English - Hybrid Lisbon!
We are looking for two English speakers and one candidate who speaks at once Flemish and French!
ResponsibilitiesEnsure accurate, timely, and efficient data entry and quality checking of cash receipts, including cleansing and mass change processing projects; Process and dispatch standard letters and emails as required; Deliver servicestandards and KPIs, maintaining relevant data up-to-date; Liaise with internal and external parties to resolve queries quickly and effectively; Reconcile differences on Broker accounts, disburse cash received, help recover and resolve outstanding, overdue debts; Chase remittances to ensure timely cash allocation; Distribute monthly statements and correspondence of overdue accounts to clients, resolving any questions promptly in collaboration with Senior and Credit Controller colleagues; Release monthlydunning letters to remind clients and Brokers of overdue payments; Support the identification and allocation of unallocated cash; Support compliance rules and checks within the Credit Control Team and become a specialist in our systems (I90, Merlin, Magic, MI, etc.).
Person Specification:Nice to have:Be a graduate, or have a professional qualification in a finance related disciple such as Credit Control, Finance, or Administrative functions; Proficient in written and spoken English would be a plus; Good interpersonal skills and enjoy working as part of a team; A positive, can-do attitude, results-driven, with the energy and determination to thrive in a fast-paced environment where the pace and quality of response are critical; Strong writing and editing skills with a keen attention to detail, capable of producing high-quality work under pressure.
Ability to prioritize and organize workload to meet tight deadlines; Being patient and respectful towards our clients, coupled with professional firmness and determination in debt recovery; Good Excel and Outlook skills.Previous experience in a busy insurance operations environment, demonstrating the capability to meet demanding deadlines; Strong computerskills, including Microsoft Outlook and Excel.
Training can be provided to further develop your IT skills as needed; Previous experience with AS400, Cognos or Magic.Why join Genpact?
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovationMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career – Get hands-on experience, mentorship, and continuous learning opportunitiesWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.
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