We are seeking a highly analytical and business-minded Head of Operations Strategy to lead and scale our data, process excellence, and strategy capabilities.
Job Description
This role is key to shaping how we operate as a company, bringing together insights, optimization, and strategy. You will be responsible for three main areas:
* Data and Analytics: Lead a team of analysts covering operations, field services, and customer areas; Ensure delivery of high-quality dashboards, scenario modeling, business case support, performance KPIs, and tracking frameworks;
* Operational Excellence (Process Improvement): Lead process improvement specialists focused on internal efficiency; Identify operational bottlenecks and design structured improvement initiatives;
* Design Strategic Operating Models: Conduct strategic business cases, shape the future of logistics, supply chain, field services, and support models across the organization.
Responsibilities
The successful candidate will be responsible for:
* Leading a team of analysts in data and analytics, ensuring delivery of high-quality dashboards and scenario modeling;
* Driving measurable outcomes such as cost reduction, cycle time improvements, service, and quality;
* Developing and maintaining standardized procedures to improve consistency, scalability, and operational excellence;
* Conducting strategic business cases, designing strategic operating models, and shaping the future of logistics and supply chain;
* Solving complex problems by analyzing data and making recommendations.
Requirements
To be successful in this role, you will need:
* 8+ years of experience in supply chain consulting, strategy, and analytics;
* A background in consulting and operations is preferred;
* Proven ability to design business operating models and implement process improvements;
* High proficiency in Excel and PowerPoint - strong modeling and structuring skills;
* Ability to go from data to insight to recommendations;
* Comfort working from high-level strategy to hands-on implementation;
* Experience with business cases, KPI design, financial and supply chain modeling, and strategic analysis;
* Proficient in English (both written and spoken).
What We Offer
We offer a dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning. The successful candidate will receive a competitive salary and benefits package, tailored to their experience and skills, including performance-based bonus and health insurance.