We are seeking a seasoned Business Analyst to join our team and take ownership of business analysis initiatives. As a key member of the team, you will workshop and manage customer requirements, defining functional specifications as well as supporting build, test and configuration of the CSG CPQ and Order Management system.
Key Responsibilities:
* You will dive deep into the world of telecommunications, developing a detailed knowledge on markets, products, sales, delivery and operations.
* Solve real-world business problems, considering technical, financial and operational constraints.
* Ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager.
* Create end-to-end solution blueprints and configure solution workflows and catalogues that implement the design, considering exception and failure scenarios to create a robust solution.
* Contribute to our methodology to help us do things faster and better.
* Manage client expectations through workshops and feedback sessions.
* Work as part of a team and independently when required.
Requirements:
* You must have hands-on experience in coding, including global and local variables and object-oriented programming.
* A minimum of 5-7 years' experience as a business analyst in telecom billing or product catalog or pricing domain is essential.
* Strong communication and BA skills, including requirement documentation and business process mapping.
* Experience working as a vendor is desirable.