We are looking for a Web & E-commerce Business Analyst to join the team of our client – a reference company in the retail sector who is creating a new IT Hub in Portugal.ResponsibilitiesServe as both the voice of the business and the customer in shaping the end-to-end Web and E-commerce experience, and act as a functional expert in digital platform behaviour and content operations;Combining business analysis and systems analysis capabilities to translate requirements for discoverability, content, trading, and checkout flows into technically sound, scalable, and supportable digital solutions across our multi-market websites and applications;Collaborate with stakeholders to elicit, analyse, and validate business needs and opportunities;Translate business and product requirements into technical designs and user stories with acceptance criteria;Analyse system behaviour, data flows, and interactions across platform components and services;Support backlog refinement, development, testing, and UAT processes;Act as subject matter expert for platform capabilities, configurations, and interfaces;Facilitate workshops, user research, and process mapping activities;Ensure non‐functional requirements (scalability, performance, support) are captured;Contribute to continuous improvement of business processes and platform capability.QualificationsBachelor's degree in IT, Computer Science, Business Systems or a related field;Minimum 3 years of experience in business analysis, systems analysis, or digital product delivery roles;Experience with digital platforms, APIs, and data-driven systems in an agile environment;Previous experience in web environments and platforms, ideally related to retail and e-commerce areas;Strong requirements gathering, analysis, documentation, and facilitation skills;Understanding of integration, platform services, user flows, and data models;Ability to bridge business and technical perspectives effectively;Comfortable working across developers, QA, architects, and business stakeholders;Agile Business Analysis or Systems Analysis training preferred;Fluency in English (both written and spoken).#J-18808-Ljbffr