Vida Plenais an innovative hospitality group founded in Lisbon in ****, dedicated to making our guests and team feel truly at home.
We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service.
Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments.
At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all.
The RoleAs aVenue Manager, you drive the venues success by ensuring operational excellence, guest satisfaction, and team alignment.
You lead by example — balancing strategic vision with day-to-day execution, creating a culture where quality, efficiency, and genuine hospitality thrive.
With a calm and structured approach, you oversee all aspects of operations, guiding your team toward consistency, care, and lasting impact.
Your Key ResponsibilitiesMaintain high service standards, ensuring guests have a positive dining experience and addressing any feedback promptly engaging with guests and fostering strong relationships to enhance customer satisfaction and loyalty.
Lead and inspire the team, achieve operational targets, manage budgets, and collaborate with cross-functional teams.
Develop and manage budgets by tracking revenue and expenses, optimizing labor costs, implementing upselling strategies, and adjusting spending based on operational needs to enhance profitability.
Be prepared to handle unforeseen challenges, such as staffing shortages, supply chain disruptions, or customer complaints, by quickly assessing and addressing issues with effective, problem-solving solutions to minimize disruptions.
Ensure the restaurant complies with health, safety, and sanitation standards by monitoring HACCP protocols, enforcing hygiene practices, and conducting regular audits to uphold regulatory requirements.
Recruit, train, and motivate staff to work effectively and cohesively by leading candidate selection, implementing training programs, providing regular feedback, and fostering a positive, growth-oriented work environment.
Ensure proper restaurant opening and closing procedures by overseeing cash handling, equipment shutdown, secure money storage, and accurate documentation of financial records.
Collaborate closely with HQ to ensure the implementation of best practices across all venues.