Role Overview
The Community Experience Manager is a pivotal role responsible for fostering a positive and inclusive work environment, driving employee engagement, wellness, and recognition programs onboard. This position serves as a key ambassador, ensuring the effective implementation of crew welfare initiatives and promoting a culture that values support, celebration, and information sharing.
Main Responsibilities:
* Foster a culture of inclusivity, respect, and open communication among crew members.
* Develop and execute strategies to enhance employee engagement, including planning and promotion of team-building activities, workshops, and other events.
* Manage and maintain all crew resources and facilities, ensuring safety, compliance, and accessibility standards are met.
* Support and promote employee wellness programs, encouraging a healthy and balanced lifestyle onboard.
Key Performance Indicators:
* Employee satisfaction and retention rates.
* Participation and engagement in company-sponsored events and programs.
* Quality and timeliness of reports and updates provided to senior management.
Benefits:
* Opportunity to make a meaningful impact on the lives of crew members.
* Collaborative and dynamic work environment.
* Professional growth and development opportunities.
Requirements:
* Bachelor's degree in a related field or equivalent experience.
* Excellent communication and interpersonal skills.
* Able to work effectively in a fast-paced environment.
* Strong problem-solving and analytical skills.