Job Description
* Develop and maintain long-term relationships with high-value clients, understanding their needs and delivering tailored financial solutions.
* Serve as the primary point of contact, ensuring timely issue resolution and client satisfaction.
* Collaborate with internal teams to enhance client engagement and service delivery excellence.
* Lead regular service reviews and participate in board meetings, including minute-taking and action item assignment.
* Advise clients on sustainability and environmental social governance best practices, supporting their integration into business strategies.
* Facilitate communication across departments and oversee projects such as fund launches, liquidations, and migrations, ensuring seamless execution.
* Communicate project and service updates to stakeholders, including senior management and clients, providing clear visibility and transparency.
* Identify cross-selling opportunities and propose new services aligned with client needs, driving revenue growth and customer satisfaction.
Ideal Candidate Profile
* Bachelor's degree in Finance or related field.
* 5-10 years of relevant experience in a regulated environment, preferably in a Manager Company/Alternative Investment Fund Manager, asset manager, or Big 4 advisory.
* Strong understanding of Luxembourg regulatory framework, including AIFMD, UCITS, and CSSF Circular 18/698.
* Excellent organizational and communication skills, with ability to work independently and manage multiple priorities in a dynamic environment.
* Strong analytical mindset and attention to detail, with ability to analyze complex data and make informed decisions.
* Fluency in English, with proficiency in other languages an asset.
* Ability to work collaboratively with cross-functional teams, fostering a culture of collaboration and teamwork.
* Experience with CRM software, with ability to leverage technology to drive efficiency and effectiveness.
About Us
We are a forward-thinking organization dedicated to delivering exceptional client experiences and driving business growth. Our team is passionate about innovation, customer satisfaction, and making a positive impact in our community.
What We Offer
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our benefits package includes comprehensive health insurance, generous paid time off, and a competitive salary and bonus structure.
How to Apply
If you are a motivated and results-driven professional looking to join a dynamic team, please submit your application, including your resume and cover letter. We look forward to hearing from you!