We are a global leader in digital transformation. Our vision is to use technology that has strong human values to create positive change.
With a revenue of €1B, we help leading organisations across EMEA to transform their businesses. We believe in creating value for our clients, partners and employees in a world where technology is developed for people.
As a Key Account Manager, you will play a pivotal role in our success by strategically creating new business opportunities.
This involves understanding the unique needs of each key account, developing tailored strategies, and collaborating with internal teams to ensure client satisfaction and profitability.
Main Responsibilities:
* Establish and maintain trusted relationships with key clients as their primary point of contact and ensure their long-term satisfaction.
* Understand client needs, goals and challenges, anticipating requirements and proposing tailored solutions.
* Identify and develop new business opportunities with existing clients, expanding the service portfolio and increasing account profitability.
* Manage a portfolio of key clients, overseeing project progress, ensuring adherence to deadlines and budgets, and maximising delivered value.