We are seeking a professional to join our team in Lisbon, Portugal.
The ideal candidate will be responsible for providing exceptional support to customers worldwide as a customer service representative.
This role involves:
* Providing timely and effective solutions to customer inquiries via phone and email
* Offering accurate information and tailored responses to ensure a great customer experience
* Maintaining professionalism and empathy when handling customer complaints and issues
* Striving for excellence in customer satisfaction and loyalty by upholding high standards of service
To succeed in this role, you will need:
* A native level of German and strong English communication skills
* Demonstrated motivation and commitment to work
* Excellent communication and listening skills
* A customer-oriented mindset with problem-solving abilities
* A proactive attitude with a willingness to work in a multicultural environment
As a member of our team, you can expect:
* A long-term fixed-term contract renewable annually
* A full-time schedule with rotating shifts between 7 AM and 10 PM, Monday to Friday
* A relocation package for international candidates
* Free Portuguese lessons, cooking classes, sports activities, and social events
* Career opportunities in different career paths
About us:
We are a multinational organization recognized for providing top-notch sales and customer service solutions.