Customer Service Agent - German (Lisbon), Lisbon
Client: Gi Group
Location: Lisbon, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference: 38674537bbeb
Job Views: 5
Posted: 18.07.2025
Expiry Date: 01.09.2025
Job Description:
We are recruiting a customer service agent fluent in German, to assist consumers with questions and doubts when using the client's products and services. You'll resolve customer queries, recommend solutions, and guide customers.
A Day in the Life...
- Welcoming customers and identifying their needs
- Responding to customer queries via phone and written channels in a timely and accurate manner
- Providing the best support for the customer
What Will Make You Successful
- Advanced spoken and written knowledge of German and English
- Experience as a Customer Support Specialist or similar CS role
- Good relational and communication skills
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