About the Role
We are looking for a strong EdTech Product Manager who will take ownership of our educational product and scale it to international markets.
You will own the entire educational ecosystem end-to-end: from customer experience to product expansion.
Scope of responsibility:
* Product ownership and evolution of our educational system
* Launch and adaptation for international markets (Europe: Finland, Germany)
* Optimization of the customer experience (500+ students completed the program)
* Collaboration with a team of 50+ people (mentors, curators, assistants)
* Direct reporting to the CEO
Key Responsibilities
International Product Expansion (40%)
Adapting the product for the new market:
* Localize the program
* Find and hire local mentors
* Adjust pricing and packaging for European purchasing power
* Ensure technical compliance — GDPR, VAT, platform adaptation
Go-to-market preparation:
* Create marketing materials
* Adapt success stories and case studies
* Build go-to-market strategy for each country
Customer Experience Optimization (30%)
Analyze & improve the customer journey:
* Identify friction points, drop-offs, confusion
* Simplify and shorten the client pathway
* Unify fragmented touchpoints into a streamlined system
* Remove unnecessary steps
Data-driven improvements:
* Track core metrics: completion rate, satisfaction, time to offer
* Identify bottlenecks and improvement opportunities
* Test hypotheses, implement changes, measure impact
Reduce operational costs:
* Automate manual processes where possible
* Optimize the ratio of mentors/curators/assistants
* Reduce cost of delivery without reducing quality
Education Content Development (20%)
Work with subject-matter experts:
* Hire mentors for new markets
* Coordinate content creation
* Ensure content quality and relevance
Instructional design:
* Build structured learning paths (junior / mid / senior)
* Develop curriculum materials, workshops, resources
* Format content for different formats (video, text, interactive)
Product Operations & Processes (10%)
Operational process setup:
* Document all program processes
* Create SOPs for mentors and curators
* Improve cross-team workflows
Team coordination:
* Work with a product & delivery team
* Align product with marketing, sales, ops
* Serve as the key link between CEO and execution teams