Emprego
Meus anúncios
Meus alertas email de emprego
Fazer login
Encontrar um emprego Fichas de empresas
Procurar

Senior network operations expert

Santa Maria da Feira
beBeeNetwork
Anunciada dia 1 julho
Descrição

Job Summary

The Senior Network Support Specialist is key to delivering best-in-class resolutions for customers and their employees/members. This role requires confident and appropriate communication skills, both verbal and electronically.


Main Responsibilities

1. Ensure all assigned requests are responded to and dealt with as per Jolera standards.
2. Provide support of deployed network devices.
3. Using personal/team knowledge and the customer's engagement model, ensure all reasonable attempts to process and close requests directly and as per SLA.
4. Escalate tickets to appropriate Enterprise Architect, or Customer internal resources based on Jolera and client processes.


Required Skills and Qualifications

To be successful in this role, you must have:

* A post-secondary degree or diploma.
* At least 5 years of working experience in a support services environment with technology/systems departments.
* Demonstrated strong working knowledge of networking technologies and business applications.
* Demonstrated working knowledge of modern firewall technologies.


Additional Requirements

We recommend that you have working knowledge of the following systems and tools:

* Barracuda Firewalls and Barracuda Control Center
* Tina Tunnel
* Palo Alto, FortiGate
* Azure Firewall
* Cisco/Meraki Switch and Access Points
* MR33
* Office365 and Active Directory
* NPS and LDAP


About You

This role will require strong communication skills, as it involves client communications. We value teamwork and collaboration, and we look for individuals who can work well under pressure and escalate high-profile issues to management when necessary.

Se candidatar
Criar um alerta
Alerta activado
Salva
Salvar
Ofertas parecidas
Emprego Santa Maria da Feira
Emprego Distrito de Aveiro
Página principal > Emprego > Senior Network Operations Expert

Jobijoba Portugal

Encontre ofertas

  • Ofertas de emprego por função
  • Pesquisa de ofertas de emprego por sector
  • Empregos por empresas
  • Empregos por localização

Contacto / Parceria

  • Entre em contacto
  • Publique as suas ofertas no site Jobijoba

Menções legais - Menções legais e termos de utilização - Política de dados - Gerir os meus cookies - Acessibilidade: Não conforme

© 2025 Jobijoba Portugal - Todos os direitos reservados

Se candidatar
Criar um alerta
Alerta activado
Salva
Salvar