At ALTEN, we are certain that the success of our projects is due to the people who make up our team. That's why, if you have at least 6 years of experience as a Application Support - Dynatrace we are committed to boosting your talent, meeting your professional expectations, and making you feel right at home. Do you want to build the world of tomorrow today? Keep reading
Will be dedicated to mainly to monitoring via Dynatrace, creation and enhancement for dashboard, on both infrastructure and applicational level to ensure optimal accuracy on alarmistic and monitorization of the domain.
Main Tasks:
- Support the business in their IT needs and understand the business workflows and scenarios
- Manage Incidents, Requests, Changes
- Provide business, team members and other project/task partnering teams updates on the issue/task/project
- Understand the underlying issue and the associated patch fix/release and identify systemic issue. Contribute towards better post-release checkouts
- Improving day to day tasks by writing scripts and automate tasks that are procedure oriented
- Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team
Technical Skills:
- Application Performance Monitor (Specifically Dynatrace)
- General IT infrastructure knowledge
- Particular knowledge and experience with RedHat Linux
- Shell script;
- High level of English.
Soft Skills:
- Good communication skills;
- Autonomous and proactive person;
- Team player;
- Think out-of-the box and come up with new ideas/ improvements for the processes;
- Organizational Skills.
What can we offer you?
- Joining a competitive, multinational company that is constantly growing.
- Integration into a highly qualified team of professionals with a great work environment—innovative and dynamic.
- Specialized training and ongoing professional development.
- Social benefits.
- Competitive salary.
Who are we?
We are a team. We are part of ALTEN, a European multinational specializing in providing consulting, information technology, and engineering services to the leading companies in the Portuguese market.
If you like numbers, we can tell you that in Portugal we have a revenue of 10.9 million euros, 2 headquarters, and a team of 215 professionals.
Moreover, at ALTEN, we take pride in offering equal opportunities regardless of gender, age, abilities, or country of origin. Our commitment is to talent and to the people who possess it.