A leading IT consulting firm is seeking a Global Support L1 Agent in Portugal. The role involves handling calls, emails, and chat sessions with a worldwide customer base, requiring fluency in Japanese and English. Responsibilities include registering technical challenges, monitoring service levels, and updating customers on incidents. The ideal candidate possesses a customer-oriented approach, problem-solving skills, and a relevant degree. If interested, send your CV to the provided email.#J-18808-Ljbffr