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Customer service agent (german or dutch or french speaker)

Beja
Blu Selection - Recruitment Agency
Anunciada dia 8 dezembro
Descrição

When thinking of a new destination in Europe for your next international professional adventure, Lisbon should be one of the options that first comes to mind.
The excellent career opportunities, cultural activities, warm climate and much more, make expat life in Portugal's beautiful capital so worth living.
Take the chance and get a head start with an international experience in Lisbon!
Whatever your profile and experience is, you will have the opportunity to make a difference.Your responsabilities and impact as an International Customer Service Agent:Your mission is to support clients' activities by offering high-quality service to their customers by:Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;Ensuring a high level of customer satisfactionRecording data in the systemBeing in contact with other departments and redirecting related cases and issues to related departments.Being a team player and participating in the success of the team and projectSkills, qualifications and interests you need to succeed in the role:Proficiency in German, Dutch, or French at a fluent or bilingual level, along with at least a B2 level of EnglishKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player and committed to your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceWhat is in it for you?
Salary: ******€ - ******€ yearly*Working hours: fulltime 40h/weekRelocation package*Private health insurance*Paperwork support*International and multicultural working environmentTraining and career growth opportunities*Depending on the language, company and project What should you expect from living in Lisbon?
A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment

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