We are looking for a skilled and proactive IT Technical Support Specialist to join our client's team in Lisbon. Responsibilities: Work closely with stakeholders to understand business processes, challenges, and requirements Monitor and maintain critical IT systems, applications, and infrastructure to ensure high availability, performance, and reliability Diagnose, troubleshoot, and resolve technical issues related to hardware, software, and network systems Provide Tier 2/3 support to internal teams or end-users, escalating complex issues when necessary Perform routine maintenance tasks, including system updates, backups, and security checks Document incidents, problems, and solutions to build a robust knowledge base Skills: Understanding of IT infrastructure, including servers, networks, and cloud technologies Experience with relational database management and querying Familiarity with operating systems (Windows, Linux) Shell batch scripting (Bash and/or Powershell) Fluent level of English Offer: Competitive salary and benefits Direct contract with the client An innovative and collaborative work environment Opportunities for professional growth and development Challenging and impactful projects Appropriate equipment for performing tasks Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting and Human Resources Services Referrals increase your chances of interviewing at Randstad Portugal by 2x Sign in to set job alerts for "Information Technology Technical Specialist" roles. HRIS Workday Product Specialist (On/Offboarding) Oferta: IT Support German Part-Time (M/F) Lisbon EMEA Adobe Technical Presales Specialist IT Business Analyst - Safety & Health Business Support Professional Internship in CRM (Customer Relationship Management) Professional Internship in CRM-Hub (Customer Relationship Management) It Support Engineer- Lisbon, Portugal (Dispatch/On Demand Request). EMEA Adobe Technical Presales Specialist (French Speaker) We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr