Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you Dutch native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!
Your future project: join our Dutch Customer Support team.
Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs.
As a customer service specialist in this project, your daily responsibilities will include:
* Provide exceptional customer service;
* Assist the customers with any inquiries related to our products and services;
* Answer customer calls and emails, and resolve their issues in a timely and professional manner;
* Solve with precision and efficiency emerging issues that customers may face;
* Find solutions and optimize the customer’s technical knowledge;
* Meet and exceed our service quality goals, compliance regulations, and productivity targets;
* Create an amazing experience that people value and we are proud of;
* Be responsible to follow the direction of management and provide feedback.
To succeed in the role, you will need to have:
* Native or proficient level of Dutch (C2)
* Advanced level of English (at least C1) both verbal and written;
* Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills;
* Analytical and problem-solving skills with strong attention to detail;
* Desire to learn and advance, be a curious investigator and problem solver;
* Must hold EU citizenship or valid work permit for Portugal.
* Be a local candidate or willing to relocate to sunny Lisbon, Portugal.
Benefits:
* Signing bonus;
* Relocation package;
* Competitive wages;
* Paid professional training;
* Employee discounts;
* Private healthcare & dental insurance (after six months of employment);
* Growth opportunities through various development programs;
* Fun and engaging company-wide initiatives, including our EverBetter wellness program;
* Job stability;
* Life-long skills and experience;
* Excellent work culture.
Go further with Foundever.
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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