Company DescriptionEngel & Völkers West Coast (Obidos) is a renowned global real estate company specializing in premium residential and commercial properties. With an emphasis on providing outstanding client service, Engel & Völkers is committed to delivering bespoke real estate solutions to meet diverse needs. The company operates in carefully selected locations worldwide, combining local market expertise with a global network. Engel & Völkers prides itself on fostering innovation and excellence in every transaction.Role DescriptionThis is a full-time, on-site role for a Real Estate Business Manager, located in Óbidos. The Business Manager will oversee day-to-day operations of the E&V offices, manage sales teams, and ensure efficient business processes. Responsibilities include the following:- Support advisors and staff with the processes, CRM discipline and documentation. - Manage administrative workflows, invoices, payroll / attendance and office procedures. - Conduct recruitment, onboarding, training coordination and team communication. - Ensure compliance with anti-money laundering documentation and IMPIC reporting. - Maintaining Engel & Völkers brand standards and office presentation. - Collaborate with marketing to design and execute campaigns aligned with the company goals. - Represent the license area at E&V internal and external events in Portugal. - Align operational priorities and strategic direction with the company shareholders. - When necessary act as a sales advisor or business developer when required. - Manage all aspects related to the shareholder properties in Portugal. - Track and analyse sales performance, and ensure outstanding client satisfactionQualifications- Proficiency in operations, market analysis, and client relationship management - Strong leadership, team management, and coaching abilities - Excellent communication, negotiation, and problem-solving skills - Proficiency in relevant technology tools, such as CRM software and real estate platforms - Fluency in Portuguese and English; additional language skills are advantageous - Bachelor's degree - Proven work experience in a leadership role - Experience in real estate industry would be of advantage