We're looking for a dynamic travel professional to join our team as a B2B Travel Agent with French language skills.
I began my career in the IT sector, traveling extensively across Europe and Asia before transitioning into recruitment in 2018. Today, I lead a successful agency with a talented team of freelance recruiters.
We welcome new talent into our growing community and collaborate with global partners to find top candidates and build a powerful workforce for our clients.
Are you passionate about delivering exceptional service in the travel industry? This role involves supporting professionals with their travel needs worldwide.
Key Responsibilities:
* Provide personalized, high-quality support to travelers
* Address a wide range of travel and technical inquiries, including urgent situations
* Stay informed on travel industry trends and tools to offer the best service
* Built strong relationships across global teams and contribute to team success
* Share insights with product and engineering teams to improve internal tools
* Meet and exceed performance metrics in a fast-paced, service-driven environment
Requirements:
* Native/fluent French speaker with good English skills (B2+)
* Experience in travel or hospitality customer service roles
* Prior hands-on experience with GDS systems such as Sabre, Amadeus, Galileo, or Worldspan is essential
* Metric-driven mindset with strong communication abilities
* A collaborative, supportive team player who thrives on feedback
* Comfortable with tech tools like Gmail, Zendesk, Slack, and Salesforce
* Flexibility to work rotating shifts including weekends and evenings (07:00–22:00, Monday–Sunday)
This Role Offers:
The opportunity to work in a dynamic, service-driven environment with a global team. If you have a passion for travel and excellent communication skills, this could be the perfect fit for you.