Drive Sales Excellence
At our organization, we believe that success stems from collaboration and teamwork. A cohesive team is vital to deliver exceptional service and consistently meet customer expectations.
We are seeking a highly skilled Sales Coach & Analyst to support the sales team and various departments within the organization.
This position demands a methodical approach, combined with strong adaptability and a genuine desire to contribute to continuous process improvement.
Main Responsibilities:
* Develop and implement new approaches to telephone sales with the goal of increasing business volume.
* Ensure effective and continuous communication with partners, providing accurate updates regarding all changes to the product portfolio and sales processes.
* Promote continuous improvement of sales quality, contributing to the achievement of defined quantitative and qualitative objectives.
* Independently manage and resolve sales-related escalations.
* Monitor direct competitors in online and telephone sales channels.
* Maintain close collaboration with other departments, including Customer Care, Digital Marketing, and Data Analysis.
Requirements:
* Educational background in commerce or a technical field, preferably complemented by an additional qualification in business or sales.
* Proven experience in sales functions, with a hands-on and results-oriented approach (mandatory requirement).
* Flexible and creative profile, with the ability to adapt to change and identify innovative solutions.
* Fluency in German (C2) is required. Strong command of English is highly valued.
* Proficiency in key communication tools and office applications, with strong skills in Microsoft Excel and PowerPoint (preferred).
* Interest and affinity with telecommunications products and services (preferred).
Benefits:
* Competitive compensation package.
* Meal allowance.
* Transportation allowance.
* Health insurance.
* Opportunities for professional development and career progression in a stimulating and collaborative environment.
Our organization values competence, commitment, and collaboration. We foster an inclusive work environment where innovation and excellence are encouraged every day.