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Field applications specialist (hematology) – north/center portugal

Castelo Branco
Sysmex Corporation
Anunciada dia 27 fevereiro
Descrição

At Sysmex, we are looking for aField Applications Specialist in Hematologywho wants to consolidate a long-term career within a leading in vitro diagnostics company, with strong and continuous growth over the last 15 years.You will join ourDiagnostics Department, supporting theNorth of Portugal (up to Coimbra and Castelo Branco), and acting as a key technical and clinical partner for customers and internal teams, while also collaborating closely with the sales team.Location:North / Center of Portugal (up to Coimbra and Castelo Branco)Company:Sysmex PortugalContract type:PermanentWorking hours: Full timeRole missionAs a Field Applications Specialist in Hematology, you will act as the clinical and technical expert for Sysmex hematology solutions in the North of Portugal, while alsoactively supporting sales activities, collaborating with the sales team to develop customer‐oriented solutions, drive business growth, and ensure the successful implementation and adoption of our technologies.In this role you will:Field Applications Specialist – Application ResponsibilitiesProvidetechnical, clinical, and scientific supportto customers in hematology diagnostics.Act as atrusted advisor, defining laboratory workflows together with the customer.Be responsible for thecorrect configurationof Sysmex solutions according to customer needs.Manage theinstallation process, from system configuration to go‐live.Train users to operate Sysmex systems in accordance withInstructions for Use (IFU).Act as thetechnical expertduring demonstrations of Sysmex solutions.Coordinate and interact with internal Sysmex teams (Technical Service, ICS, Business Sector Managers, etc.) to ensure seamless customer support.Document and report application‐related activities inCRM.Commercial & Sales Support ResponsibilitiesPromoteSysmex products and services, highlighting their clinical and operational value.Co‐developtailored solutionswith customers, including scientific support and workflow studies.Collaborate with theBusiness Sector Manager and Regional Sales Managerto define and execute sales strategies.Support the preparation ofeconomic proposals, participate in negotiations, and contribute to closing agreements.Register and manage allsales opportunitiesin CRM (Sales Funnel / Forecast).Ensure continuous and accurateCRM updateswith relevant commercial information.Participate in local events, workshops, and scientific meetings related to laboratory technology and diagnostic value.Collectcompetitive intelligence and market trendsand share insights with the sales and marketing teams.What you need to be sucessfulProfessional BackgroundUniversity degree in Life Sciences (Biology, Biomedicine, Biotechnology, Pharmacy, or similar).Minimum3-4 years of experience in Hematology IVD, ideally as an Application Specialist or Product Marketing Specialist.Proven experience providing technical support to internal and external customers.Strong knowledge of the IVD sector and clinical laboratory workflows.Experience in strategic marketing and technical training (preferred).Languages & IT SkillsPortugues:Native levelEnglish:Fluent (written and spoken)Spanish is a plusProficiency inMicrosoft Office, email tools and basic database usage.Other important requirmentsWillingness to travel up to60% of working time.Ability to understand core laboratory operational processes in depth.Personal SkillsStrongcustomer orientation, with the ability to understand clinical and operational laboratory needs.Clearcommunication and training skills, capable of explaining complex technical concepts.Stronganalytical and problem‐solving abilities.Excellentorganization and priority managementskills.Proactive, autonomous, and improvement‐driven mindset.Adaptability and continuous learning in a dynamic product and market environment.What's in it for you?Flexible Compensation Plan in public transports, restaurants, childcare, health and wellbeing, gym and fitness etcSmart workingHealth & dental insuranceBaby friendly companyReferral program bonus – When you introduce us with people as talented as youExcellent, dynamic, and multicultural environmentAt Sysmex we are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. Sysmex is an equal opportunity employer, we are actively looking for qualified candidates regardless of race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or age. We celebrate how different perspectives benefit our employees, our products, and our community.

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