Customer Service Representative – Turkish Market (M/F/D) Frazão, Paços de Ferreira Elastron Group, founded in 1978, is a leading supplier of natural leather and technical fabrics for the upholstery and footwear industries.
Since 2002, we have expanded our product range to include solutions for the automotive sector.
With a strong commitment to quality, service, and innovation, we are proud to be recognized by the London Stock Exchange as one of Europe's most inspiring companies.
Your Responsibilities Manage and process customer orders accurately and efficiently.
Deliver outstanding customer service through various channels.
Coordinate shipments and deliveries in collaboration with the logistics team.
Support the commercial team and handle administrative tasks.
Manage customer account statements and follow up on invoicing and payments.
Your Profile Proven experience in customer service or a similar commercial role.
Fluency in Turkish and English (both spoken and written) is required.
Proficiency in Microsoft Office tools.
Knowledge of invoicing and basic financial processes is a strong asset.
A team player with a proactive attitude and strong sense of responsibility.
Customer-oriented, detail-focused, and committed to delivering quality service.
Additional languages are a plus.
What We Offer A permanent contract with a competitive salary package.
A dynamic, multicultural work environment in a growing international company.
Opportunities for career development and internal growth.
Send your CV in English to: ****** Please include "Customer Service – Turkish Market_PT" in the subject line of your email.