Consumer Credit Platform| Braga, Portugal | On-Site Join aglobal customer experience leader supporting a major European consumer credit and financial services platformused by thousands of customers for everyday financing solutions. We are looking forFrench-speaking Customer Support Agentto assist customers with inquiries related toconsumer credit services, account management, payments, and financing solutions, ensuring a professional and reliable customer experience. This role is ideal for candidates who enjoyhelping customers, solving financial service inquiries, and working in an international environment. What You'll DoAssist French-speaking customers with inquiries related toconsumer credit services and financing products Support users withaccount questions, payments, and platform access Handle requests through phone, email, or digital channels Update CRM systems with accurate customer information Provide professional, empathetic, and solution-oriented customer support Collaborate with internal teams to maintain high service quality What We're Looking ForC1/C2 French (mandatory) Good communication and problem-solving skills Customer-oriented mindset Comfortable using digital tools and CRM systems Previous experience incustomer support or financial services is a plus Work ScheduleMonday – Friday Rotational shifts between07:00 – 19:00 Saturday:08:00 – 15:00 Days Off:Sunday + 1 rotational day during the week Salary & BenefitsBase Salary:€930 gross × 14 months Performance Bonus:€155/month × 12 months Meal Allowance:€7.63/day Braga Position Bonus:€20/month × 12 months Welcome Bonus:paid in12 monthly installments during the first year Additional benefits: Permanent contract(3-month trial period) Paid training for the project Career development opportunities Health insurance from day 1(fully covered after 6 months) Work Authorization RequirementsCandidates must havevalid documentation to work in Portugal, such as: EU ID / EU citizenship Portuguese residence card Manifestação de Interesse ValidType D work visa + AIMA appointment scheduled + NIF ExpiredType D visa + AIMA appointment already attended + NIF Other note: NISS is preferred but support can be provided if needed. Apply now and join a global team supporting an international consumer credit platform...#J-18808-Ljbffr