Descrição da Função
Lungarno Collection is pleased to share the opportunity for a talented Rooms Division Manager to be part of the Lungarno Collection team in Florence. Our research is aimed at professionals with the innate ability to be impeccable "hosts", to offer excellent service, combining spontaneity and energy.
A distinctive presence on the Italian hospitality scene, Lungarno Collection has luxury addresses in the most desirable districts of Florence and Rome. The brand Lungarno Collection was launched in 1995 as a hotel management company owned by the Ferragamo family. Each hotel has its own personality, drawing inspiration from urban culture, history and style to create highly personal experiences highlighted by elegance, striking design and attentive service.
Reporting to the General Manager, the Rooms Division Manager is responsible for the Housekeeping, Front Office and SPA departments. He/She will be in charge of coordinate, direct and supervise the staff members in order to ensure the best resources allocation. His/her responsibilities will include: setting schedules, keep costs under control respecting the budget ensuring high level of quality according to LC standards, assigning tasks to the employees involved and overseeing the operations of both the departments. To succeed in this role you will need to have a real passion for people - not only for our guests but a real care for our team - to drive them and motivate them to not only succeed but be the best they can be. The role is one of support, motivation, clear vision and a drive to make a difference and make changes in a collaborative way. Possibility of internal growth.
Requirements:
• Previous international experience of minimum 2 years in the same role in design hotels will be considered a plus
• Housekeeping background is fundamental
• Bachelor’s degree in hospitality will be considered a plus
• Strong managerial skills: self-motivation, cost management, human capital, attitude to work towards objectives and problem solving skills
• Dynamic and lively approach and proactive stile work
• Mentoring and coaching culture
• Excellent communication and vision sharing skills, ability to give clear, concise instructions
• Ability to work well under pressure and keep calm in difficult situations
• Fluent knowledge of Italian and English. Knowledge of a third language will be appreciated
• Knowledge of the Opera system and Office365
It also requires passion, energy, attitude to smile, perseverance, desire to grow professionally and sense of elegance
Benefits Lungarno Collection:
•
Staff and Family & Friends Rates
: Enjoy exclusive rates for yourself and special offers for your friends and family at our properties.
•
SPA & F&B Benefits
: Dedicated discounts to relax in our SPAs and enjoy culinary experiences at the company’s restaurants and bars.
•
Welfare Program
: A corporate welfare plan designed to enhance your well-being, offering exclusive benefits and services.
•
Annual Incentives
: A quality-based rewards program that recognizes and values your commitment to our shared growth.
•
Staff Celebrations
: Special moments to celebrate achievements, company anniversaries, and other memorable occasions together.
•
Birthday Celebration
: We celebrate your birthday with a small gift to make your day extra special.
•
Culture & Art
: Enjoy free access to the Salvatore Ferragamo Museum to explore the history and excellence of fashion up close.
•
Travel & Hospitality
: Exclusive discounts on rates within The Leading Hotels of the World (LHW) and GHA Discovery networks.
•
Meal Vouchers
: Meal tickets offer greater flexibility and convenience during your lunch breaks.
•
Staff Housing (subject to availability)
: Company-provided accommodation assigned based on individual needs and current availability.
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