Our organization seeks a highly skilled Fraud & Risk Specialist to join its team. As a key member of our e-commerce security unit, you will be responsible for monitoring transactions and activities to detect suspicious or fraudulent behavior.
This includes utilizing various tools, reports, and alerts to identify and escalate potential fraud cases. You will also investigate fraud incidents and ensure thorough case documentation is maintained.
* Monitor transactions and activities to detect suspicious or fraudulent behavior
* Use tools, reports, and alerts to identify and escalate potential fraud cases
* Investigate fraud incidents and ensure thorough case documentation
* Analyze operational losses and identify root causes to support prevention strategies
* Ensure adherence to internal controls and regulatory compliance (e.g., AML, KYC)
You will collaborate closely with internal teams such as Legal, Compliance, and Customer Service. Your task will be to prepare detailed reports and communicate investigation findings to management and stakeholders.
Candidates should have at least 2 years' experience in e-commerce fraud or customer service. Fluency in German (C1) and English (B2) is mandatory. Strong problem-solving and prioritization skills, along with a proactive mindset for continuous improvement, are essential.