Role: German Speaking Customer Service Representative
">
We are seeking a professional to support our international team in Lisbon. As a front office agent, you will play a vital role in delivering exceptional customer service for one of the world's leading automotive brands.
">
You will be responsible for making outbound calls to customers regarding data consent, documenting interactions, ensuring accurate follow-up, and providing clear and professional communication. Your strong organizational skills and proactive approach will enable you to collaborate effectively with internal teams to ensure seamless processes.
">
A key requirement for this position is fluency in German (C1) and solid English (B2+) language proficiency. Additionally, we seek a candidate with excellent communication skills, a customer-centric mindset, and previous experience in customer service or call handling.
">
As a valued member of our team, you will enjoy a direct contract with the client, flexible working hours, a hybrid work model, health and wellness programs, an on-site canteen, and excellent public transport connections.
"],