Company & Location
Department:HRLocation:Algarve, PortugalEmployment type:IndefiniteMain Purpose
Management of HR Activities:Lead and oversee all HR activities across the resort, ensuring alignment with business objectives, company standards, and Operations priorities; implement and continuously improve efficiencies in all HR processes and procedures across the full employee lifecycle, including recruitment, onboarding, employee administration, employee services, payroll, learning & development and offboarding; oversee the recruitment progress and hiring process; ensure accurate and timely payroll administration; maintain full compliance with Portuguese labor legislation; partner with Legal and leadership team; promote a positive employee experience and foster a culture aligned with the company's values.Union Relations and Employee Relations:Act as the primary HR representative for all national and local union interactions and negotiations; build and maintain constructive relationships with union representatives, ensuring effective communication and collaboration; ensure compliance with collective bargaining agreements and all applicable labor regulations; provide guidance and support to managers on employee relations matters, conflict resolution, and disciplinary processes.Team Leadership and Talent Development:Build, lead, and develop a high‐performing resort HR team; mentor and coach HR team members, fostering a collaborative, respectful and performance‐driven culture; oversee talent mapping, succession planning, and monitoring of development plans; drive initiatives that support employee engagement, retention, learning, and career development.Strategic Business Partnership:Act as a strategic business partner to Human Resources Senior Leadership, the General Manager, and resort leadership teams, ensuring HR strategies effectively support operational objectives and business growth; support departmental leaders with workforce planning, organizational effectiveness, and people management practices; promote strong cross‐functional collaboration and effective communication across departments.Project Management, Process Optimization and Technology:Lead and oversee the successful implementation of HR projects, initiatives, and company policies at resort level; monitor HR performance and continuously identify opportunities to improve efficiency, service delivery, and employee experience; establish and maintain clear HR procedures; ensure the effective implementation and utilization of HR systems, tools, and digital platforms; implement all corporate digital HR initiatives and process automation to improve operational efficiency, data accuracy, and user‐friendly experience.Reporting, Analytics and Hospitality Workforce Planning:Monitor and deep dive into HR metrics and trends, including recruitment, turnover, absenteeism, retention, employee engagement, and productivity; utilize HR data and analytics to support informed and data‐driven decision‐making; prepare and present regular HR reports; lead workforce planning and staffing strategies to support the operational demands of a luxury all‐inclusive seasonal resort environment; address hospitality‐specific HR challenges; implement HR best practices that enhance employee satisfaction, operational excellence, and the resort's positioning as an employer of choice in the local market.Qualifications
Education and Experience:Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field; a Master's degree or relevant postgraduate qualification will be considered an asset; Minimum of 10 years of progressive Human Resources experience, including at least 5 years in a senior HR leadership role within the hospitality industry, preferably in a luxury resort or hotel environment.HR Operations Expertise:Proven experience managing the full spectrum of HR operations within hotels or seasonal resorts, including recruitment, employee relations, payroll oversight, talent development, and workforce planning.Labor Law and Union Relations:Strong knowledge of Portuguese labor legislation, employment practices, and compliance requirements; Demonstrated experience working with labor unions, including collective bargaining agreements and union negotiations.Leadership and Team Management:Proven ability to lead, develop, and inspire high‐performing HR teams within fast‐paced and operationally demanding environments.Strategic and Interpersonal Skills:Strong strategic thinking and problem‐solving capabilities, combined with a hands‐on and proactive approach to execution; Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels of the organization.Analytical, Organizational and Technical Skills:Strong analytical skills with a data‐driven mindset and the ability to translate HR metrics into actionable business insights; Ability to effectively manage multiple priorities and perform successfully under tight deadlines and within a dynamic pre‐opening and operational environment; Proficient in Microsoft Office and HR Management systems; Fluency in English is essential; Proficiency in Spanish will be considered an advantage.What We Offer
Team:Becoming a member of an organization that cares about its people, the environment, and the local communities.Grow:Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.Care:Competitive remuneration package, private health insurance, flexible working model.Who Do You Want to Become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose, not "just another job"? At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings almost annually, our core purpose remains the same; encouraging guests to experience the Magic of togetherness as the World's Leading Family & Beach ResortTM. Whether you're looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.