About The Job
The Continuous Improvement Team Manager leads a team of CI project managers and CI trainers/coaches to promote Continuous Improvement concepts, tools, and culture across the organization, always seeking efficiency opportunities within its scope of activities.
Your Main Activities Are
- Support local Operations Senior Managers to derive local priorities from the global operations roadmap to achieve local targets.
- Define the annual Continuous Improvement roadmap supporting local operations, identifying and scheduling projects, workshops, and training.
- Manage the local CI team of project managers and trainers/coaches.
- Lead process improvement initiatives using CI programs and tools to standardize processes across locations, including post-project follow-up and impact measurement.
- Maintain close relationships with local Operations managers to capture needs and coordinate initiatives.
- Prepare and facilitate problem-solving workshops on multi-geography issues, including follow-up and impact assessment.
- Implement CI management practices such as performance and activity management at various organizational levels, including follow-up and impact measurement.
- Promote CI culture organization-wide.
- Prepare reports on the CI program and lead regular reviews with senior management to monitor progress.
Profile And Skills To Success
- Master's degree in management, finance, economics, or engineering.
- Excellent command of English; French is a plus.
- Strong experience with Lean methods and tools.
- Experience with change management methods and tools.
- Advanced facilitation skills.
- Leadership skills to unify stakeholders' visions and gain buy-in.
- Excellent interpersonal and communication skills at all levels.
- Rigorous, organized, and execution-oriented.
- Team player with cross-functional collaboration skills.
- Ability to prioritize effectively and switch between macro and detailed issues.
- Experience in CIB Operations or related processes is a key asset.
- Experience managing project managers or change teams is required.
- Coaching skills.
- Black Belt Lean Six Sigma certification is required.
Why joining BNP Paribas?
- Leading banking institution with a significant international presence.
BNP Paribas is the EU's leading bank, operating in 63 countries with nearly 183,000 employees, including over 146,000 in Europe.
Our presence in Portugal
Since 1985, BNP Paribas has employed over 8,700 people across 10 business entities and 11 centers providing value-added services.
International reach
With its international presence and collaboration among entities, BNP Paribas supports clients globally with financing, investment, savings, and protection solutions. It has key positions in retail banking, investment & protection services, and corporate & institutional banking.
Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer committed to diversity and inclusion, fostering creativity and efficiency through equitable recruitment and employment practices.
Work/Life Balance and Remote Working
We promote a culture of good work-life balance and offer flexible remote working conditions, including equipment allowances and partnerships for additional equipment.
For more reasons to join BNP Paribas, visit https://bnpp.lk/why-BNP-Paribas-Portugal.
Please note that only applications in English will be considered. Further documentation may be requested if selected.
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