ABOUT NEW ENERGY NEXUS
New Energy Nexus (NEX) is an international organization that strives towards a 100% clean energy economy for 100% of the population. It does this with a laser focus on diverse entrepreneurs, supporting them with accelerators, funds, skills, and networks they need to thrive. NEX has accelerated 1,500+ startups, empowered over 10,400+ entrepreneurs, and mobilized over US$4.7 billion in investment. Since its founding in California in ****, NEX now operates programs or advisory services in Australia, China, India, Indonesia, Japan, Nigeria, Pakistan, the Philippines, Thailand, the UAE, Uganda, the USA (California and New York), and Vietnam.
POSITION OVERVIEW
The Global Community Manager is responsible for building and enhancing connectivity, coordination, and collaboration among NEX's chapters, partners, and global platform (together, the "network"). This includes building, maintaining, and improving the practical infrastructure that enables collaboration and coordination across the global New Energy Nexus network, as well as enabling the human connections that build trust and opportunities for new ideas and ways of working together to arise.
This is the first fully dedicated staff role at NEX focused on network coordination and enhancement. As a mid-level, hands-on role, the Global Community Manager will be responsible for turning collaboration from an aspiration into day-to-day practice—designing usable tools, maintaining shared resources, and stewarding forums where information, opportunities, and learnings can flow across the network.
The Global Community Manager will work closely with chapters, platform teams, and partners to identify where collaboration is breaking down or duplicative, and to design easy to use, practical solutions that make it easier for teams to share, coordinate, and build on each other's work.
CORE RESPONSIBILITIES
Network Tools, Systems & Processes
Design, refine, and maintain shared tools and systems that support collaboration across NEX chapters and partners
Identify opportunities to consolidate or align fragmented resources into shared assets (e.g., refining and managing a global, shared database of mentors for entrepreneur support programs)
Establish and document clear processes for how shared tools are used, maintained, and improved over time
Serve as a day-to-day steward of network tools, ensuring they remain accurate, useful, and actively used
Collaboration Forums & Coordination
Build and maintain a mix of formal and informal collaboration spaces, including online platforms, working groups, peer exchanges, and in-person convenings
Set clear purposes, structures, and follow-up mechanisms for network forums to ensure they lead to action and learning
Support coordination across chapters by improving visibility into who is doing what, where, and how
Continuously assess engagement and adapt forums and coordination approaches based on participation and feedback
Member Engagement & Support
Act as a connective point across the network, proactively linking chapters and partners to relevant peers, expertise, tools, and opportunities
Gather feedback from network members on collaboration tools, processes, and forums, and incorporate learnings into improvements
Surface operational or relational challenges that affect effective collaboration and coordinate with relevant teams to address them
Knowledge Management & Learning
Building and maintaining shared spaces and knowledge management systems for documenting and exchanging tools, program models, and lessons learned
Support the identification and sharing of successful practices that can be adapted across contexts
Harvest insights from network activities and feed them into internal learning processes and impact storytelling
Collaborate with the Impact Director and other platform teams to ensure network learnings are reflected in impact narratives and reporting
Requirements
Experience:
Minimum 5 years years of experience in network coordination, operations, community management, partnerships, or program support roles
Experience in product management, building or maintaining knowledge management systems, shared tools, or databases, used by multiple teams or organizations
Experience facilitating or supporting collaboration across teams or geographies
Experience facilitating meetings, working groups, and leadership or cross-functional forums
Experience working in global or multi-region environments
Competencies:
Strong organizational and systems-thinking skills
Practical, user-centered approach to tool and process design
Strong facilitation and relationship-building abilities
Clear and thoughtful communicator, including cross-cultural contexts
Proactive self-starter who is comfortable owning and maintaining ongoing work
Comfort with digital collaboration tools (e.g., Slack, shared drives, databases, project management platforms)
Scheduling flexibility to collaborate across time zones
Alignment with NEX values, including collaboration, equity, and Living Ubuntu
Adaptable and comfortable with change given the newness of the role and evolving nature of the organization
Benefits
This is a full-time remote position. Relocation assistance is not available. Compensation is competitive and will be based on the candidate's location and experience.
Applicable benefits (medical, dental, vision, paid time off, paid holidays, and insurance) will depend on the location of the selected candidate.
TO APPLY, TIMELINE, AND PROCESS
All qualified candidates are encouraged to apply as soon as possible
Submit your resume, cover letter and responses to our application questions.
Click the "
APPLY FOR THIS JOB
" button to begin your application.
Applications will be accepted on a rolling basis until filled.
Qualified applicants will participate in 2–3 rounds of interviews via Zoom.
If you require accommodations during the interview process, please contact us with your request.
New Energy Nexus is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, disability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. New Energy Nexus hires and promotes individuals on the basis of their qualifications for the job to be filled. We strongly encourage diverse applicants to apply.